Desktop Support Engineer
Contract W2
Contract Corp To Corp
12 Months
No Travel Required
Able to Sponsor
On-site
$30 - $40/hr
Promantis Inc
Fitment
Dice Job Match Score™
🔢 Crunching numbers...
Job Details
Skills
- Information Technology
- Active Directory
- Remote Support
- Security+
- Microsoft Windows
- Network
- Network+
- Printers
- Microsoft
- Microsoft Certified Professional
- Microsoft Exchange
- Data Security
- IT Security
- Internal Control
- Communication
- Computer Hardware
- Data Processing
- Telecommunications
- Workflow
- Laptop
- Software Installation
- System Administration
Summary
Role: Computer specialist
Onsite
New York.
| Tasks & Duties |
| • Provide technical expertise related to information technology systems including but not limited to hardware and software installation, configuration, maintenance and troubleshooting in a complex dual network environment across 13 agency locations. |
| • Resolve high level technical operational difficulties resulting in user related problems, by gathering information from the users to formulate recommendations/resolve difficulties or to improve the workflow/delivery of services. |
| • Provide diagnosis and remedies to complex problems involving systems, operations, and data telecommunications equipment and/or software. |
| • Set up new users who join the Agency as well as disabling users who are no longer part of the Agency. Cleansing the computers/devices according to IRS 1075. |
| • Coordinate efforts between New York State ITS, HRA ITS, and NYC OTI agencies. |
| • Maintains data security and internal control environment adequate to protect agency assets and records. This includes adhering to IRS 1075 Directive, Mayoral Directive 81-2 and State and Local agency guidelines with respect to Electronic Data Processing Security, by maintaining/ensuring maintenance of agency specific computer security measures, to ensure that manual and electronic information processing data/systems/equipment are protected/safeguarded. |
| Required Skills |
| A minimum of 2 years of experience with the following skill sets: |
| • Knowledge and experience with laptops, desktops, cell phones, printers, scanners, multifunctional devices |
| • A+, Network+, Security+, MCSE, MCP |
| • Knowledge of MS Windows OS and all other Microsoft applications as well as Active Directory / Microsoft Exchange. |
| • Good written and verbal communication skills. |
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91007012
- Position Id: 9091988
- Posted 2 hours ago
Company Info
About Promantis Inc
Since 2007, Promantis has been offering competitive services in consulting, technology and outsourcing. With scalability and flexibility to support long-term growth, we leverage this people advantage coupled with technology to develop industry-specific solutions in the domains of Health, Insurance, Telecommunications, Service, Pharmacy, Retail, Banking and Government.
Promantis offers services ranging from Contract Consulting, Staff Augmentation Services, Enterprise Application Solutions, Software Application Solutions, Systems and Network Engineering to Service and Support. Promantis has an expert staff of consultants waiting to assist you. This includes Project Managers, Business System Analysts, Functional Consultants, and Technical Consultants with skills ranging from legacy systems to the latest technologies.
As a recognized leader providing customized software services and solutions to companies around the world, our ability to deliver is a granted that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success.
Careers
Promantis offers services ranging from Contract Consulting, Staff Augmentation Services, Enterprise Application Solutions, Software Application Solutions, Systems and Network Engineering to Service and Support. Promantis has an expert staff of consultants waiting to assist you. This includes Project Managers, Business System Analysts, Functional Consultants, and Technical Consultants with skills ranging from legacy systems to the latest technologies.
As a recognized leader providing customized software services and solutions to companies around the world, our ability to deliver is a granted that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success.
Careers
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