Job DescriptionBusiness Unit / Role Specific InformationGlobal Merchant & Network Services (GMNS) brings together American Express' merchant and network-related businesses. GMNS supports millions of merchants worldwide and manages relationships with partners across the global payments ecosystem. As part of the GMNS Data Office, the Data Management team helps drive trusted, high-quality data that enables better business decisions, supports regulatory compliance, strengthens risk management, and improves operational effectiveness.
The team partners with business, technology, risk, and governance organizations to improve data quality, define critical data assets, establish data ownership, and support enterprise data management practices across GMNS.
ResponsibilitiesHow Will You Make an Impact in This Role?- Develop an understanding of data management/governance, and data quality practices within a global financial services organization.
- Support initiatives focused on data quality, data ownership, metadata management, and critical data element governance.
- Research data, data usage, and data issues while working across teams, and provide insights that help improve business processes and decision-making.
- Assist with the documentation of business requirements, data lineage, controls, and governance processes.
- Partner with business stakeholders to identify opportunities to improve data accuracy, consistency, and accessibility.
- Support reporting and dashboard development to monitor data quality and governance metrics.
- Participate in regulatory, operational risk, and data management initiatives across GMNS.
- Create presentations and executive-ready materials summarizing findings, recommendations, and project outcomes.
- Contribute to process improvement efforts that strengthen data controls and governance effectiveness.
QualificationsMinimum Qualifications- Currently enrolled in a full-time Master's degree program, with an expected graduation date between December 2027 and June 2028
- Strong analytical and problem-solving skills with the ability to evaluate complex information and identify meaningful insights.
- Has worked with one or more data analysis tools such as Excel, SQL, Python, Power BI, Tableau, or similar technologies.
- Excellent written and verbal communication skills.
- Strong organizational and project management capabilities with the ability to manage multiple priorities.
- Demonstrated ability to collaborate effectively within cross-functional teams.
- Self-starter with strong attention to detail and a continuous learning mindset.
Preferred Qualifications- Academic or professional experience in data management, data analytics, business analytics, information systems, computer science, finance, risk management, or a related field.
- Basic familiarity with data management/governance, data quality, metadata management, data lineage, or regulatory reporting concepts.
Preferred Areas of Study- Data Management/Governance
- Business Analytics
- Business Administration
- Statistics, Data Analytics, Data Science, Information Systems, Computer Science if candidate wants to apply this knowledge/skill via Business Data management work.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
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