Need Contact Center Full Stack Engineer - Dallas, TX -/ OPT / L2s - W2 / 1099 - 10+ Years

Role: Full-Stack API / UI EngineerLocation: Dallas, TXDuration: Long TermVisa:/ OPT / L2sW2 / 1099 API and UI weighted Full-Stack with limited Data analytics, loop engineering and conversational agentsAngular front-ends and Java Spring Boot / Python REST APIs on AWS, with OAuth2, JWT and SwaggerPostgreSQL, Amazon RDS and DB2, with Dynatrace and Splunk observabilityDeploys on ROSA with Argo CD

Must have skills: Hands-on experience with Amazon Connect implementation and administration. Experience with Amazon Bedrock and Generative AI use cases. Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge. Preferred skills Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred. Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop. Proficiency in Python, Node.js, or Java for serverl

Role: Amazon Connect SME Location: Dallas, TX Mode: Contract Role Overview We are seeking an experienced AWS Connect Subject Matter Expert SME to support a strategic discovery and transformation engagement for the customer The SME will partner closely with the Architect to assess the customers existing contact center landscape identify automation and AIled opportunities and codevelop a comprehensive implementation roadmap leveraging Amazon Connect and the broader AWS AIML ecosystem Key Responsib

Job Title: AWS Connect SME Location: Dallas, TX (Onsite) Job SummaryExperienced AWS Connect Subject Matter Expert (SME) to support a strategic discovery and transformation engagement.Partner with architects and stakeholders to assess contact center environments, identify automation and AI opportunities, and develop an implementation roadmap leveraging Amazon Connect and AWS AI/ML services.Key ResponsibilitiesCollaborate with architects and stakeholders to understand current contact center landsc