Desktop Support

Description
The IT Field Support Specialist will focus on physical IT infrastructure readiness, including workstation deployments, printer setup, Epic print routing support, and remediation of PC and printer outages during active renovations. This position requires a strong hardware background, comfort working in construction environments, and the ability to execute large scale deployments with minimal oversight.
Key Responsibilities
Provide on site IT field support across LBJ and Ben Taub renovation projects
Support environments where PCs, printers, or peripherals may be fully down, requiring immediate hands on remediation
Deploy, configure, and replace desktops, laptops, monitors, keyboards, mice, and peripherals
Install, configure, and troubleshoot HP desktop printers supporting Epic workflows
Support Epic print routing and service mapping from a hardware and device connectivity perspective
Ensure IT readiness for renovated or newly constructed rooms, including full workstation and printer setup
Spin up and deploy anywhere from 10 to 1,000+ devices across clinical and administrative spaces
Support conference room A/V equipment and shared workspaces as part of renovation scope
Perform physical IT work including equipment moves, room rebuilds, and device remediation
Work closely with project managers, construction teams, and facilities staff to meet renovation timelines
Assist with outage response and post construction stabilization efforts
Provide guidance or direction to junior field technicians as needed
Required Skills & Experience
Strong hands on hardware support experience in enterprise or healthcare environments
Proficiency supporting:
o HP desktop printers
o Desktop and laptop hardware
o Dual and single monitor configurations
o Peripherals (keyboards, mice, docking stations)
Familiarity with Epic supported environments, specifically how hardware and printers support clinical workflows
Experience troubleshooting printer connectivity and routing issues tied to Epic printing
Comfort working in active construction or renovation environments
Ability to perform physical IT work, including lifting, installing, and relocating equipment
Experience working in fast paced, outage driven or deployment heavy settings
Preferred Experience
Level III desktop support or field services background
Prior healthcare or hospital IT experience
Experience supporting renovation, expansion, or facility modernization projects
Ability to lead deployment efforts or act as an on site technical point of contact
Experience coordinating work with project managers and construction timelines
Additional Skills & Qualifications
TDR (Technical Dress Rehearsal) experience is not required - but nice to have
Role emphasizes hardware execution and field readiness rather than Epic application build
Position is fully on-site due to the physical nature of renovation and deployment work
Job Type & Location
This is a Contract position based out of Houston, TX.
Pay and Benefits
The pay range for this position is $27.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Houston,TX.
Application Deadline
This position is anticipated to close on Apr 4, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.