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Allen, Texas
•
7d ago
Job Description The Tier I Technical Support Representative provides frontline technical support to law enforcement customers. The role involves diagnosing and resolving technical issues through phone, web, and email while maintaining clear communication throughout the issue resolution lifecycle. Key Responsibilities Answer inbound and make outbound technical support calls (30 40 calls per day)Self-assign and take full ownership of support ticketsDiagnose and resolve hardware, software, and netw
Easy Apply
Contract
$20 - $27
