Supervisory IT Specialist (Network)

Summary

This position is located in the Executive Secretariat, Office of Executive Technology (S/ES ET). The Executive Secretariat (S/ES), is responsible for coordination of the work of the Department internally, serving as the liaison between the Department's bureaus. You will serve as a Supervisory Information Technology (IT) Specialist and act as the Division Chief of the Operations & Engineering Division to ensure the integrity and availability of IT networks, applications and systems.

Duties

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• Manages and directs the day-to-day operations, provides wide range of technical advisory services regarding system maintenance, optimization and support;
• Oversees the technical support of systems, performs in depth analyses of network operations and IT Systems, formulates and directs implementation of plans to accomplish mission goals.
• Plans work to be accomplished by subordinates, evaluates work performance, identifies development and training needs of employees, implements effective approaches for meeting program goals and objectives
• Serve as the primary technical advisor on operational IT issues, regarding cybersecurity incident response; ensures the accuracy, relevance and presentation of information in products prepared for leads and non-technical audiences;
• Collaborates with others on cyber security incidents, providing senior management with recommendations for remediating and course of action.

Requirements

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Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

1. Attention to Detail -Studies operations and revises operational programs to increase the efficiency and effectiveness of the operations and services provided.
2. Customer Service - Ensures that software applications are fully operational.
3. Oral Communication - Contributes expertise to and provides advice and recommendations to leadership.
4. Problem Solving - Troubleshoots, analyses problem determinations, casual isolations and priority technical direction-setting.

AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

- Experience managing the development of large complex web applications.

- Experience leading and managing a software development project.

- Experience providing expertise and recommendations on cyber security incidents and remediation.

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

• Ability to assign, review, and supervise the work of others;
• Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
• Ability to adjust to change, work pressures, or difficult situations without undue stress;
• Willingness to consider new ideas or divergent points of view; and
• Capacity to "see the job through."

To be considered well-qualified, in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

• For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or
• If eligible, situational telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other BureaOffices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

The vacancy announcement closing date was extended.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.