Amelia Developer - Voice & Chat (Onsite)

Hi,

Hope all is well, Please revert me with an updated resume if you would like to apply for this role,

Title : Amelia Developer - Voice & Chat (Onsite)

Duration : 6 Month

Location : San Antonio, TX / Plano, TX / Tampa, FL / Colorado Springs, CO / Chesapeake, VA / Phoenix, AZ (Relocation yes)

Job Description:

Key Skills & Experience to Highlight

• Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary.
• Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.
• NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.
• Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React Js
• Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT

Role Descriptions:

Desirable Skills:

Keyword:

• Skills: CTI Cisco~Genesys Inbound Voice

If you are interested, please share your updated resume and suggest the best number & time to connect with you

Thanks & Regards