IG Matter Mobility Supervisor

**This is a hybrid office position. Please do not apply if you cannot work at the office locations listed**

Location: Tampa, FL preferred (hybrid: 3 days/week onsite, 2 days remote)      
Secondary Office Locations to be hired: Seattle, Portland, Denver or Dallas (must be able to travel to Tampa office quarterly)
Compensation: $100,000-120,000 DOE

• Eligible for an annual, discretionary bonus of up to 10% + 3.7% salary raise

Reports to: Information Governance Matter Mobility Manager
Team Size: Currently 8 on Matter Mobility team nationwide
Benefits:

• 13 paid holidays
• 20 days PTO
• medical/dental/vision coverage begins Day 1
• 401k Match: up to a 7.5%

Must-Haves:

• Minimum 5-7 years in Information Governance, legal industry a plus
• 3-5 years of supervisory/managerial experience w/direct reports
• Proficient with applications/systems/software (e.g., Document Management Systems, Service Ticketing, Workflow, Smartsheet, Microsoft Office Suite, Windows Server, etc.)
• Versed in Windows File Share Administration and Active Directory
• Experience with server and/or desktop virtualization technologies
• Expertise in various protocols and systems in support of data management and matter mobility
• Matter Mobility
• Ability to recognize trends, flag certain things, and lead a team

Position Overview:

• The Matter Mobility Supervisor leads the team responsible for client data transferred electronically and support the Information Governance Department in data transfers for onboarding and off-boarding of client data.

Responsibilities:

• Supervise digital record transfers to and from company repositories (document management, email, file shares). Maintain hands-on knowledge to support and assist the team.
• Serve as the primary resource for transfer questions and provide team leadership.
• Ensure timely, accurate processing of client transfer/return requests with clear communication.
• Maintain quality assurance for data transfers, including validation, auditing, and process updates.
• Develop and communicate policies and procedures for data transfers; supervise team training.
• Oversee use of transfer technologies (FTP, security controls, metadata, reporting) and ensure data integrity.
• Troubleshoot transfer issues, manage data formats, and advise on standards.
• Lead testing and implementation of new software/processes and support special projects.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.