UPMC University of Pittsburgh Medical Center

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Systems Analyst-Technical Lead (Retail Pharmacy)

Pittsburgh, PA, US • Posted 14 hours ago • Updated 1 hour ago

Full Time

On-site

USD $45.09 - 73.18 per hour

Fitment

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Job Details

Skills

IT Management
Recruiting
Health Care
Software Configuration
Workflow Analysis
Mentorship
Project Management
Software Development Methodology
Application Development
Vendor Relationships
System Integration
Computer Hardware
Test Plans
Management
Application Support
Exceed
Training
Billing
Epic
Ambulatory Care
Retail
Pharmacy

Summary

UPMC is hiring a Systems Analyst-Tech Lead (Epic Willow)! We are targeting people with Retail Pharmacy experience, please make sure this is clearly outlined in your resume!

This opportunity offers the ability to gain experience with Epic and diverse system integrations involved in the Retail Pharmacy industry space. This role is responsible for the development, configuration, and implementation of the Epic Willow Ambulatory applications across a large academic healthcare organization. You will be required to obtain Willow Ambulatory Epic certification within 2 months of starting the role.

Work Location/Hours: Hybrid. It will require onsite 3-4 days per month and more days over 2-3-week period during the month of October go live. Mon-Fri standard business hours and on call rotation for evenings /weekends. This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation.

Responsibilities:

Epic application configuration, understanding system integrations, technical system and workflow analysis, self-development, and continuous self-study.
Second and Third Level Support (Including Maintenance Activities): Independently triage and resolve Level 2 and Level 3 support issues. Act as a mentor to less experienced staff in resolution of Level 2 and Level 3 issues.
Project Management: Take ownership of a project and can distribute tasks to team members and meet milestone completion. Update all project management and time tracking tools accordingly.
SDLC (System Development Life Cycle): Have a proficient understanding of multiple system/application development life cycles.
Vendor Relationships and System Integration: Interact with vendors (technical issues, project initiatives) independently, as necessary.
Application Upgrades and Implementation: Identify new functionality and/or hardware requirements. Creates test plans. Create and/or manage cutover plans including downtime.

Qualifications:

Qualifications

Typically has 7+ years' experience with modern technology and application support through education or practical experience.
Highly driven and self-motivated to exceed expectations.
Completes on-going training on-the-job, through courses, self-study, certifications, and/or advanced degrees to maintain and enhance technical and business capabilities.
Knowledge of retail pharmacy operations and billing

Preferred:

Any Epic certifications, preferably Willow Ambulatory or Willow Inpatient Certified.
Knowledge of Retail Pharmacy, Pharmacy D, Pharmacy Tech, or Pharmacy supervisor.
Current or past UPMC employee or contractor.

Licensure, Certifications, and Clearances:
Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX16be38
Position Id: 725b34f54ef024a6b90ee85475aadbf8
Posted 14 hours ago

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