Desktop Support Engineer

Phoenix, AZ, US • Posted 10 hours ago • Updated 10 hours ago
Full Time
No Travel Required
On-site
60000 - 65000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Desktop Support
  • Windows

Summary

Requirements:

 

  • 2 – 5+ years of experience working in a field services support capacity, with specific experience in the configuration, implementation, and maintenance of IT assets (Laptops, Desktops, Peripherals), troubleshooting and resolving any and all technical issues which require onsite service support.
  • Knowledge and practical experience troubleshooting and supporting local area data networking (hardware/software/protocols and best practices).
  • Knowledge of Incident Management, Service Request management, DEPOT model etc.
  • Proficiency in Microsoft Desktop OS (domain environment), Desktop application related configurations, troubleshooting etc..
  • Knowledge of standard Microsoft Productivity Applications such as Microsoft Office and Outlook. Familiarity with all major web browsers including Google Chrome and Mozilla Firefox, EDGE and IE etc.
  • Working knowledge of Apple-MAC operating systems and devices configuration and troubleshooting
  • Working knowledge of ServiceNow ticketing tool.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90989779
  • Position Id: 8931100
  • Posted 10 hours ago
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