Job DescriptionAs a Data Science Lead in Digital & Platform Services (D&PS), you will lead the charge in developing innovative AI solutions that propel our business forward. Your work will directly impact our ability to provide exceptional service to clients by delivering cutting-edge technology solutions. You will work closely with software engineers, business stakeholders, and AI practitioners to deliver transformative solutions that enable our business to scale and thrive. We are seeking a technical leader who is passionate about leveraging data and artificial intelligence to drive meaningful, real-world change. You will be integral to the newly established Client Relationship Management (CRM) Transformation Program, known as Client360.
Job Responsibilities:-- Lead the formulation and development of AI solutions to tackle complex challenges in Client360, ensuring alignment with business objectives.
- Oversee the design, development, and deployment of robust, scalable, and reusable machine learning models and systems that deliver measurable business impact.
- Actively contribute to coding efforts, ensuring high technical standards and best practices are maintained across all projects.
- Collaborate with engineering and business teams to seamlessly integrate AI services into strategic systems and processes, enhancing operational efficiency.
- Work with business partners to redefine processes and controls for an AI-first business, driving innovation and efficiency.
- Establish comprehensive evaluation frameworks to assess model performance and drive continuous improvement in alignment with business goals.
- Deepen your understanding of the Client Relationship Management to identify opportunities for AI-driven innovation and deliver practical, impactful solutions.
- Inspire other AI practitioners, fostering a culture of excellence, innovation, and continuous learning.
Required Qualifications, Experience, and Skills:-- Advanced degree qualification in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related highly quantitative field.
- Extensive experience in high-performing AI or data science teams.
- Deep understanding of fundamental machine learning approaches and practical experience with statistical data analysis and experimental design.
- Proven track record of developing and deploying data science and ML capabilities in production at scale.
- Strong experience with Python programming and common ML frameworks (e.g., PyTorch, Pandas, NumPy).
- Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences.
- Demonstrated ability to work effectively on multi-disciplinary teams with diverse backgrounds.
Preferred qualifications, capabilities, and skills:-- Demonstrated prior experience working in a highly matrixed, complex organization.
- Extensive experience in data platform management, CRM systems, or related fields within a financial institution.
- Master's or PhD qualification in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related highly quantitative field.
- Clear experience in working with technologists and product teams.
About UsJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the TeamJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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