Audio Visual System Support Specialist

POSITION SUMMARY

The Audio-Visual Systems Specialist is a member of the Audio-Visual team that provides reliable classroom technology solutions and technical support to faculty, staff, and students of Grinnell College. This position participates in the installation, monitoring, maintenance, and support of all audiovisual equipment located inside the classrooms and meeting spaces as well as equipment available for checkout as well as providing occasional event support.

Key Responsibilities

• Participate in the installation and maintenance of classroom and meeting space technology.
• Participate in inventory management and lifecycle planning.
• Monitoring and resolving Audio Visual issues escalated from the Technology Services Desk and other sources.
• Work to maintain an accurate and up to date inventory of supported AV equipment on campus.
• Work with team to develop and update training materials.

Minimum Qualifications

• Associates Degree OR three years of Audio-Visual technology support or related work experience
• Able to work independently with limited guidance and also work as a member of a team.
• Adaptable to changing situations.
• Recognizes the value of teamwork.
• Must be able to interact professionally and positively with all constituencies at the college.
• Champions Diversity, Equity, and Inclusion

Preferred Qualifications

• Experience working in higher education, especially liberal arts.
• Experience with Crestron control is a plus.
• Solid understanding: AV over IP, HDMI, DisplayPort, audio DSP systems and video conferencing
• Expertise in Audio Visual equipment: projectors, flat panel displays, visual presenters, interactive digital presentations, audio amplifiers, mixers and switching devices is a bonus.
• Certified Technology Specialist (CTS certificate) or be willing to obtain in 3-6 months of employment.
• Crestron certifications: CNS-D, DMC-D4K, DMC-E