Project Delivery Manager (LoanIQ)

LoanIQ Trainer - Commercial Banking Operations
Location: Charlotte, NC / Irving, TX
Duration: 12 months with possible extension
Interview: 1 round - Panel interview via Microsoft Teams
Team: Commercial Banking Operations / Lending Operations
Role Overview
The Commercial Banking Operations team is seeking a LoanIQ (LIQ) professional to support the ongoing AFS-to-LoanIQ migration initiative.
This position does not require previous formal trainer experience. The hiring manager is looking for someone with strong, legitimate hands-on LoanIQ experience, excellent communication skills, and the personality and interest to transition into a role where they will train and support other users.
Must Have

• Hands-on LoanIQ (LIQ) experience - REQUIRED
• Commercial lending, wholesale lending, or lending operations experience
• Strong understanding of LoanIQ functionality and lending workflows
• Excellent verbal, written, and interpersonal communication skills
• Comfortable presenting, demonstrating processes, and explaining LoanIQ functionality to others
• Strong interest in becoming a LoanIQ Trainer
• Ability to work effectively with Operations, SMEs, project teams, and leadership
• Strong problem-solving and troubleshooting abilities

• Train and support Operations users on LoanIQ
• Conduct system demonstrations and explain LoanIQ processes/workflows
• Support the organization's ongoing AFS-to-LoanIQ conversion
• Assist with procedure and documentation updates related to LoanIQ enhancements
• Communicate system/process changes to Operations teams
• Troubleshoot LoanIQ-related operational issues
• Collaborate with SMEs, Operations, project teams, and leadership
• Help users successfully transition from existing lending processes/systems to LoanIQ

• Previous AFS experience
• Experience supporting AFS-to-LoanIQ conversions
• Commercial Banking Operations experience
• Previous training, coaching, SME, or knowledge-transfer experience

Pay Range: $55 - $60

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.