Founding Product Designer / Healthcare / NYC

Job Description
A rapidly growing healthcare technology startup focused on modernizing the global medical travel industry is looking for a Founding Product Designer to help build the future of international healthcare access. This company is creating the essential infrastructure that connects patients with trusted, medical-board-vetted clinics and surgeons around the world, bringing transparency, trust, and structure to a process that has historically been fragmented and difficult to navigate. Backed by a board of leading U.S. surgeons, the company is transforming how patients discover, evaluate, and access life-changing medical care across borders.

In this role, you will become the first design hire and take ownership of the entire product design function. Working directly with the founders and leadership team, you will define the visual identity, user experience, and design standards for a platform that sits at the intersection of healthcare, travel, and technology. You'll help solve complex logistical challenges while creating experiences that inspire confidence and trust for patients making important healthcare decisions. This is an ideal opportunity for a designer who enjoys building products from zero to one and wants to have a lasting impact on both the company and its users.

This is a full-time onsite opportunity based in New York City. As a foundational member of the team, you'll have significant influence over product strategy, design culture, and the future direction of the platform. This is a rare opportunity to join an early-stage startup tackling a meaningful problem while helping shape a product that directly improves patient outcomes and experiences worldwide.
Required Skills & Experience
3-8 years of product design experience with a strong portfolio showcasing exceptional visual design and product thinking
Experience working at early-stage startups, ideally as a founding, first, or early design hire
Strong end-to-end product design experience across user research, UX, interaction design, and visual design
Expertise creating intuitive user experiences for complex workflows and multi-step user journeys
Advanced proficiency with Figma and modern prototyping tools
Experience building and maintaining scalable design systems
Strong understanding of user-centered design principles and product development processes
Ability to thrive in fast-paced, ambiguous startup environments
Desired Skills & Experience
Experience designing products within healthcare, healthtech, travel, marketplaces, or other trust-driven industries
Experience taking products from zero to one and helping define product strategy
Strong user research and usability testing experience
Exceptional visual design skills with a strong eye for detail and product craftsmanship
Entrepreneurial mindset with a bias toward action and ownership
Experience collaborating closely with founders and engineering teams
Strong communication and stakeholder management skills
Passion for solving meaningful customer problems through thoughtful design
What You Will Be Doing Daily Responsibilities
Lead the end-to-end design of the platform and customer experience
Design intuitive workflows that help patients navigate complex international healthcare journeys
Establish and maintain the company's first formal design system across all digital touchpoints
Partner directly with founders and engineers to define product priorities and feature roadmaps
Translate complex medical, logistical, and operational processes into simple, user-friendly experiences
Create wireframes, prototypes, high-fidelity designs, and production-ready assets
Conduct user research and usability testing to better understand customer needs, concerns, and behaviors
Iterate rapidly based on customer feedback and product insights
Help establish design best practices, processes, and culture as the organization grows
Contribute to the long-term product vision and overall brand identity of the company
The Offer
You will receive the following benefits:

Competitive Base Salary
Equity Participation
Medical Insurance
Dental Benefits
Vision Benefits
Paid Time Off
Professional Development Opportunities
Significant Ownership and Product Influence
Direct Access to Founders and Executive Leadership
Opportunity to Build and Scale the Design Function from the Ground Up

Applicants must be authorized to work in the US on a full-time basis now and in the future.

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