Program Manager IV

Program Manager IV

BCforward is currently seeking a highly motivated Program Manager IV for an opportunity at San Francisco, CA Location!

Position Title: Program Manager IV

Location: San Francisco, CA

Anticipated Start Date: 02/20/2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ months

Job Type: Full Time (>=40 HRS WEEKLY) - CONTRACT - Onsite

Pay Range: $70/hr to $75/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Key responsibilities:

• Design, develop and execute a content strategy that aligns with our organizational goals and supports the growth and engagement of our global community


• Serve as a liaison between product and enablement teams, supporting go-to-market (GTM) updates for new products and features, and ensuring seamless dissemination of information across all programs to drive successful adoption and execution.


• Develop Standard Operating Procedures (SOPs) to ensure efficient and effective program operations, including regular reviews and updates to reflect changing business needs.


• Select the most effective content modality (e.g., webinars, guides, work sheet, etc.) and learning strategies (e.g., micro-learning, peer-learning, etc.) to engage and educate our audience


• Collaborate with cross-functional teams to identify content opportunities and develop compelling content that resonates with our audience.


• Develop a comprehensive content library, organizing content by topic, modality, audience, and other domains.


• Research, curate, and repurpose existing content to map it to new curricula.


• Manage content translations, working with internal stakeholders and external vendors to ensure that all program materials are accurately translated and appropriate.

Required Skills & Experience:

• Excellent project management and organizational skills as there are many moving parts.


• Excellent written skills - being able to build a content strategy. Defining what content is being shared with the partners, when and how, the cadence, what approvals are needed and build the content


• Be able to work under pressure and shifting priorities.


• Bachelor's degree in marketing, communications, or a related field


• 8 years of experience in content strategy, copy writing, education, or enablement, preferably in a B2B or SaaS environment


• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines


• Ability to adapt to changing priorities and deadlines in a fast-paced environment.


• Excellent writing and editing skills, with the ability to create compelling content for multiple channels


• Experience developing and delivering written and direct training for client facing teams.


• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders


• Strong attention to detail and ability to maintain accuracy and quality in work products.

Nice to Have:

• Graphic design background - if they have built visually appealing content. Has worked with creative agencies.


• Feel comfortable working with cross functional


• Being familiar with Meta products.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

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About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

Interested candidates please send resume in Word format Please reference job code 249521 when responding to this ad.