CCaaS Cloud Engineer (W2 Contract)

Charlotte, NC, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
24 Months
On-site
Depends on Experience
Company Branding Image
Fitment

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Job Details

Skills

  • CCaaS
  • Genesys

Summary

  • Experience with cloud-based contact center platforms such as:
    • Genesys Cloud
    • Amazon Connect
    • Microsoft Dynamics Contact Center
    • Five9
  • Strong CCaaS domain knowledge.
  • Experience working in Google Cloud Platform environments.

Technical Skills:

  • BigQuery
  • Big Data/Data Engineering
  • PostgreSQL
  • Data Platforms
  • Data Processing Pipelines
  • ETL/Data Integration
  • Bash Scripting
  • Contact Center Analytics/Data Processing

Preferred Background:

  • Candidates who have worked on call center or customer service platforms.
  • Exposure to cloud contact center implementations and migrations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91162806
  • Position Id: 9002411
  • Posted 4 hours ago

Company Info

About HPTech Inc.

HPTech Inc has grown to become a premier provider of IT consulting services for technology. With a specialized niche in transaction and data warehousing applications, HPTech Inc helps clients implement mission-critical, enterprise solutions, speed conversion from legacy environments, and optimize the benefits inherent in their systems. Our consulting solutions range from project strategy and planning, software assessment and selection, to implementation and integration, hosting and change management, support and maintenance translating to higher productivity, lower costs.

Contact the job poster
RK

Ravi Koleru

Recruiter @ HPTech Inc.
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