We are looking for AV/IT Event Operations Coordinator for our client in Orlando, FL
Job Title: AV/IT Event Operations Coordinator
Job Location: Orlando, FL
Job Type: Contract
Pay Range: $20.46hr - $25.46hr
Job Overview:
The AV/IT Event Operations Coordinator plays a key role in delivering exceptional experiences for employees and guests attending the Orlando campus. This role serves as a primary on-site resource for meeting support, guest services, audio visual technology support, and facility operations. The successful candidate will work closely with program sponsors, facilitators, employees, and campus vendors to create a welcoming, professional, and highly responsive environment. The campus consists of 3 training rooms (up to 30 people), 3 conference rooms (8 people), and 1 large caf (max seating 100 people), all equipped with built-in technology.
Key Responsibilities A/V/Tech:
- Set-up and test built-in classroom Audio Visual equipment on-site for daily meetings.
- Provide AV assistance to coaches, clients, and facilitators.
- Troubleshoot technology challenges for employees and visiting guests/facilitators.
- Provide on-site technology support for Executive Meetings, both in-person and hybrid.
- Act as an on-site AV & Tech liaison for campus equipment, supporting troubleshooting with off-site IT/AV for printers, monitors, employee laptops, Macs, and internet testing.
- Run general equipment updates on campus technology.
- Familiarize and upskill on existing campus equipment & software, including Microsoft Office, Teams, Zoom, PowerPoint, Zoom/Teams enabled rooms with ceiling mics & cameras, projectors, microphones, Logitech Taps, and PC & Mac devices.
- Update and manage the campus SharePoint site.
- Edit & upload new content for digital signage on campus.
- Play an active role on team projects for campus AV & technology enhancements.
- Perform additional duties as assigned.
Key Responsibilities Events:
- Serve as an on-site point of contact for meeting hosts, facilitators, and campus guests.
- Support the execution of meetings, workshops, and employee events.
- Assist with room setup, meeting readiness, and event logistics.
- Check on-site catering and partner with the on-site catering team regarding updates, changes, and requests.
- Participate in pre-planning prep calls as needed.
- Conduct safety briefings and housekeeping announcements for campus programs.
- Greet and direct guests, facilitators, and vendors throughout campus.
- Assist with participant materials, name badges, handouts, and program supplies.
- Provide printing, copying, and general administrative support for campus meetings and events.
- Maintain meeting rooms, common areas, and event spaces to a Show ready level at all times.
- Proactively anticipate guest needs and respond to requests promptly and positively.
- Maintain compliance and safety across workplace standards.
- Perform other duties as assigned.
Qualifications:
- Minimum 2 years of experience supporting Audio Visual technology, conference center operations, or event support.
- Proficiency with Microsoft Office, Teams, and related workplace technologies.
- Demonstrated ability to manage resources effectively.
- Comfortable maintaining a high level of interaction with executives, department heads, and strategic business partners.
- Demonstrated strong problem-solving skills as well as excellent verbal and written communication skills.
- Interest in technology and digital upskilling.
- Willingness to learn and integrate new technology.
- Ability to troubleshoot AV & IT equipment and find solutions while remaining calm in a high-pressure environment.
- Strong organizational skills.
- Understanding and respecting diverse cultures and backgrounds to provide inclusive service.
- Ability to work flexible hours on occasion.
Physical Requirements(Due to nature of job, The candidate must have):
- Ability to lift up to 50 lbs.
- Ability to bend, walk, and stand for extended periods of time.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
