Salesforce Business Systems Analyst, Pleasanton, CA Only (Remote)

Role: Salesforce Business Systems Analyst (CPQ)
Location: Remote (Candidates near Pleasanton, CA preferred)
Experience: 10+ Years

• Talk to business teams and understand their requirements.
• Convert business requirements into user stories and functional documents.
• Work on Salesforce buying platform and CPQ-related processes.
• Prepare test scenarios, test cases, and test scripts.
• Coordinate UAT testing with business users.
• Execute test cases and identify system issues.
• Report bugs using JIRA or similar tools.
• Work with developers to get issues fixed and retest them.
• Prepare user guides, FAQs, and training documents.
• Help improve business processes and testing procedures.

• 5+ years of Business Analyst experience.
• Salesforce CPQ (Configure, Price, Quote) functional knowledge.
• Business Requirements Gathering and Documentation.
• Functional Specifications and User Stories.
• User Acceptance Testing (UAT).
• Test Planning, Test Cases and Test Execution.
• Defect / Bug Tracking – JIRA.
• SDLC and Software Testing Methodologies.
• Stakeholder Management and Communication.

• Go-To-Market (GTM) systems experience.
• New Product / Offer Launch experience.
• Acquisition Integration experience.
• Salesforce Administrator Certification.
• ISTQB Certification.

• Has worked as a Salesforce Business Analyst, not just a general BA.
• Understands Salesforce CPQ processes.
• Has experience gathering requirements and writing user stories.
• Has hands-on UAT experience, including test cases and defect tracking.
• Can coordinate between business teams and technical teams.
• This is NOT a Salesforce Developer or Salesforce Administrator role.
• You need a functional Business Analyst who understands Salesforce CPQ and has strong UAT experience.
• Candidates with Salesforce CPQ + Business Analysis + UAT. General Salesforce experience without CPQ knowledge will not be sufficient.