AV Technician

Title: Audio Video Technician 

Job Summary:

Responsibilities:

• Perform regular checks of all conference rooms
  • Verify hardware power status
  • Monitor battery levels (remotes, wireless devices)
  • Test audio and video functionality
• Troubleshoot and resolve AV issues promptly
• Coordinate with vendors to resolve complex issues
• Ensure conference rooms are clean, organized, and presentable
• Work with Facilities on room-related physical issues
• Use AV monitoring tools to proactively identify issues
• Provide immediate in-person support to users during meetings
• Conduct AV training sessions:
  • Equipment usage
  • Best practices
  • General AV support
• Track and resolve tickets using ServiceNow
• Collaborate with the broader AV team on system upgrades and changes
• Act as the primary AV contact for the site
• Participate in AV-related special projects

Required Skills:

• Audio Video (AV) Support
• Conference Room / Meeting Room Technology
• AV Troubleshooting
• End-User Support
• ServiceNow (or similar ticketing tools)
• Vendor coordination
• Strong communication skills

Nice to Have:

• AV monitoring tools experience
• Corporate AV environment background

Important Details:

·         Employment Type: Contract

·         Work Location: Marlborough, MA (100% Onsite – Day 1)

·         Target Bill Rate: $30/hr

·         Schedule: Monday–Friday, standard business hours

·         Benefits: PTO, 401k Retirement Contribution

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·         Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

·         Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

·         Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

·         Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodation

·         We are committed to providing reasonable accommodation to applicants and employees with disabilities. If you require reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

·         Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.