Shiro Technologies
Shiro Technologies

Lead FDE – Contact Center

Hybrid in Dallas, TX, US • Posted 6 hours ago • Updated 6 hours ago
Contract Independent
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Artificial Intelligence
  • Customer Facing
  • Mentorship
  • Leadership

Summary

Summary: Lead forward-deployed engineers delivering AI-driven contact center solutions for member and provider support.

  • Lead design and delivery of Google Contact Center AI solutions
  • Work directly with business stakeholders to translate needs into working solutions
  • Guide and mentor engineers; ensure quality and compliance

Must have: Google Contact Center expertise, forward-deployed/client-facing engineering, leadership.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10481525
  • Position Id: 9138594
  • Posted 6 hours ago
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Alex Pesci

Seasoned Recruiting Manager with a Passion for Talent Acquisition @ Shiro Technologies

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