Business Analyst

Role Overview

We are seeking a Business Analyst to support the analysis, design, and delivery of complex lending and fraud orchestration solutions within a Retail Lending environment. This individual will partner closely with Product, Engineering, Fraud Strategy, and Operations teams to gather requirements, define business and technical solutions, and ensure successful implementation of critical lending decisioning and fraud prevention capabilities. The ideal candidate will possess strong technical analysis skills, experience with API integrations and data mapping, and the ability to translate business requirements into actionable user stories and technical specifications.

Key Responsibilities

• Collaborate with Product, Engineering, Fraud Strategy, and Operations stakeholders to analyze, define, and validate lending and fraud orchestration solutions.
• Gather, document, and refine business and technical requirements for new initiatives, enhancements, and system integrations.
• Analyze API integrations, data flows, and system interactions to support accurate lending decisioning and fraud detection processes.
• Develop and maintain data mapping documentation, orchestration specifications, process flows, and technical artifacts.
• Author clear, detailed, and testable user stories, acceptance criteria, and functional requirements within Jira.
• Maintain technical and functional documentation in Confluence, ensuring accuracy and completeness throughout the project lifecycle.
• Support Agile delivery processes, including PI Planning, backlog refinement, sprint planning, and requirements prioritization.
• Coordinate and manage dependencies across multiple teams to ensure timely delivery of solutions.
• Partner with Quality Assurance and Engineering teams to validate requirements and support testing activities.
• Assist with production release readiness, implementation planning, and post-deployment validation.
• Facilitate communication between business and technical stakeholders to ensure alignment on project objectives and deliverables.

Required Qualifications

• 5+ years of Business Analyst experience supporting enterprise software, lending, financial services, or fraud prevention platforms.
• Strong experience gathering, documenting, and managing business and technical requirements.
• Hands-on experience with API integrations, data mapping, system interfaces, and workflow orchestration.
• Proficiency creating user stories, acceptance criteria, and requirements documentation in Jira.
• Experience maintaining technical documentation and knowledge repositories in Confluence.
• Strong understanding of Agile and SAFe methodologies, including PI Planning and backlog management.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively with both technical and business stakeholders in a cross-functional environment.

Preferred Qualifications

• Experience supporting Retail Lending, Consumer Lending, Credit Decisioning, or Fraud Management platforms.
• Knowledge of lending origination, underwriting, servicing, or fraud detection workflows.
• Experience working with microservices architectures, APIs, and enterprise integration patterns.
• Familiarity with orchestration engines, decisioning platforms, or workflow management solutions.
• Experience supporting large-scale digital transformation or modernization initiatives.

Technical Skills

• Jira
• Confluence
• API Analysis & Integration
• Data Mapping & Data Flow Analysis
• Requirements Gathering & Documentation
• Agile / SAFe Methodologies
• Process Modeling & Workflow Analysis
• User Story & Acceptance Criteria Development
• System Integration Analysis
• Release & Production Support

This role is ideal for a technically focused Business Analyst who can bridge business needs and technology solutions while driving successful delivery of lending and fraud orchestration initiatives.

Location: Remote

About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.