L3 Support Engineer

Position: L3 Support engineer – OCP

Location :: Concord CA

Work hours :: 6.00 AM -3.00 PM (PST Time) 

OpenShift, Kubernetes, Docker, Google Cloud Platform, Grafana, Splunk logs, Redis, PostgreSQL, Star Rocks, S3, Auth0, Superset 

·       5–7 years in Systems or Infrastructure Engineering with a strong track record in large-scale deployment projects.

·       3+ years of hands-on experience with OpenShift/Kubernetes, preferably in on-prem environments. Experience with containerization (Docker, Kubernetes). 

·       Demonstrated understanding of OpenShift Container Platform (OCP) architecture in large Enterprise Environment.

·       Knowledgeable with various assets in OCP environment such as  Pods, Deployments, StatefulSets, Services, Routes, Namespaces / Projects ConfigMaps, Secrets Persistent Volumes / Persistent Volume Claims Resource requests/limits Node, cluster, and container troubleshooting

·       Strong experience in doing RCA for  Pod crashes Restart loops

·       Containerized Databases instances such as Postgres, Star Rocks

·       Networking & Security: Solid knowledge of networking (TCP/IP, DNS, DHCP), firewall configurations, and security best practices.

·       Monitoring Tools: Familiarity with system monitoring, logging, and incident remediation frameworks.

·       Core Competencies: Strong project coordination, proactive problem-solving, and cross-functional communication skills essential.

·       3+ years of experience working with PostgreSQL

·       Strong scripting/automation abilities in Python, or similar.

Alchemy: Transforming Your Professional Vision into Reality

Since our inception in 2013, Alchemy has been dedicated to reshaping organizational performance through innovative IT services. With a vision to empower businesses seeking a transformative edge, we’ve positioned ourselves at the forefront of digitization and software modernization.

Our name reflects our mission: to transmute technology into gold-standard solutions for our esteemed clients. We proudly serve a diverse range of sectors, including IT and ITES, BFSI, Telecom and Media, Automotive, Manufacturing, Energy, Oil and Gas, Real Estate, Retail, Healthcare, and more.

With a global footprint spanning the USA, India, Europe, Canada, Singapore, Japan, and parts of Central and West Africa, we harness a unique blend of competencies, frameworks, and cutting-edge technologies. Together, we drive growth and innovation across industries, helping organizations turn their visions into reality.

Alchemy – Connecting Talent with Opportunities (Diversity, Equity and Inclusion)