Information Technology Specialists

Announcement

Details

Open Date
04/27/2026

Requisition Number
PRN44858B

Job Title
Information Technology Specialists

Working Title
AV Specialist

Career Progression Track
P00

Track Level
P2 - Developing

FLSA Code
Computer Employee

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary

This position is located on the U Health campus in Salt Lake City and requires 100% onsite support. The primary work hours for this position are Monday - Friday, business hours. This position requires some early mornings, evenings and weekends. The incumbent must reside in Utah.

VP Area
U of U Health - Academics

Department
01470 - SOM Computer Support

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
$50,000 - $60,000

Close Date
06/27/2026

Priority Review Date (Note - Posting may close at any time)
05/25/2026

Job Summary

The AV Specialist provides AV support for all departments the Spencer Fox Eccles School of Medicine Computer Support team supports. The AV Specialist provides AV support for all classroom and meeting rooms in the Spencer Fox Eccles School of Medicine building as their primary function and responsibility. This person will also provide backup support for other buildings and departments that are supported by our team.

Information Technology Specialists

Perform duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure. Responsible for the stability, integrity, and operation of all systems by monitoring, maintaining, supporting, and optimizing all network software, hardware, and operating systems. Report system downtime and performance issues. Conduct analysis, including planning, designing, and evaluating a variety of information technology tools. Respond to user requests for system needs and upgrades. Manage security solutions, including firewalls, antivirus, and intrusion protection systems. Perform scheduled network tasks, update antivirus definition files, monitor network servers, and provide internet and intranet user support. Participate in IT projects to drive technological efficiencies.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Information Technology Specialists, II

Perform duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure. Responsible for the stability, integrity, and operation of all systems by monitoring, maintaining, supporting, and optimizing all network software, hardware, and operating systems. Report system downtime and performance issues. Conduct analysis, including planning, designing, and evaluating a variety of information technology tools. Respond to user requests for system needs and upgrades. Manage security solutions, including firewalls, antivirus, and intrusion protection systems. Perform scheduled network tasks, update antivirus definition files, monitor network servers, and provide internet and intranet user support. Participate in IT projects to drive technological efficiencies. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.

Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

This is a Developing-Level position in the General Professional track.

Job Code: P34632

Grade: P15

Role Specific:

• Install, configure, and maintain AV hardware and software systems in conference rooms, classrooms, or event spaces
• Provide real-time technical support during meetings or events to ensure seamless operation
• Diagnose and resolve audio, video, and connectivity issues quickly and efficiently
• Perform routine maintenance and system checks to ensure equipment reliability
• Assist with AV system upgrades and new installations
• Provide end-user support and training for AV systems and conferencing tools
• Communicate clearly with non-technical users to resolve issues and explain system functionality
• Collaborate with IT teams, event coordinators, and external vendors when needed

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Information Technology Specialists, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

Preferences

Preferred Qualifications

• Strong familiarity with Windows and Mac operating systems, including system setup, basic troubleshooting, device configuration, and software installation
• Experience with Extron interfaces and AV control systems, including configuration, operation, and basic diagnostics
• Working knowledge of online meeting platforms (e.g., Zoom, Microsoft Teams), including setup, troubleshooting audio/video issues, and user support
• Understanding of audio-visual signal flow, including microphones, speakers, displays, switchers, and cabling

Type
Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.

Online reports may be submitted at ;/strong>

;/strong> This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.