IT Program Manager - Delivery Lead

Job#: 3021426

Job Description:

Job Title: IT Program Manager - Delivery Lead

Location: Addison TX / Charlotte NC (Onsite)

Duration: 12 months

Payrate: $65.00 - 67.70/hr

Position Summary

The Senior Delivery Lead is responsible for planning and coordinating the execution and delivery of complex program and platform initiatives that require collaboration across multiple teams. Acting as the single point of orchestration, this role sets clear work objectives, manages dependencies, and enables automation-driven flow throughout the delivery lifecycle. The Senior Delivery Lead provides end-to-end visibility into delivery health using real-time data, reduces unnecessary ceremonies to improve decision velocity, and ensures teams remain focused, aligned, and operating within sustainable boundaries. This role is purpose built for an AI accelerated environment where speed, safety, and quality must coexist.

Responsibilities

Lead multi-team programs from initiation through delivery, ensuring alignment to business goals, timelines, budgets, and quality expectations.

Translate business strategy into actionable plans, milestones, and clear deliverables.

Orchestrate cross-team work, ensuring dependencies, risks, and integration points are well understood and proactively managed.

Promote automation-first delivery practices to improve flow, reduce manual effort, and increase predictability.

Provide clear, concise reporting using real-time delivery and operational data.

Partner with product, engineering, platform, and shared services teams to ensure smooth delivery of program and platform outcomes.

Manage intake and work prioritization to match team capacity and reduce overload.

Support operational readiness including testing, environment preparation, controls, and support transition.

Maintain compliance with enterprise change, security, and audit standards.

Drive continuous improvement through metrics, flow diagnostics, and structured feedback loops.

Required Skill

Program Leadership

Cross-Team Coordination

Dependency & Risk Management

Delivery & Flow Management

Governance & Compliance

Data-Driven Decision Making

Agile & Lean Mindset

Communication & Influence

Financial & Business Acumen

Problem Solving & Systems Thinking

Required Qualifications

7 or more years leading multi-team delivery in product, platform, or enterprise environments

Experience in roles such as Program Manager, Project Manager, Delivery Lead, or equivalent

Demonstrated success with intake governance, dependency management, WIP limits, and RAID rigor

Familiarity with Agile delivery practices and AI accelerated workflows

Proficiency with delivery planning, documentation, and workflow tools

Experience navigating enterprise change, security, and compliance processes

Desired Qualifications

Experience with platform rollouts, modernization initiatives, or technical migrations

Knowledge of CI, CD, automated testing, security scanning, or release automation concepts

Experience with delivery metrics and value stream or flow oriented practices

Familiarity with operational readiness, SLOs, and support models

Financial fluency in budgeting and forecasting

Experience using AI tools for story refinement, documentation, or delivery automation

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.