service Desk support
SYSTEM SOFT TECHNOLOGIES LLC
Dice Job Match Score™
🔗 Matching skills to job...
Job Details
Skills
- service des
- help desk
- pc support
Summary
Job Summary for Service Desk Support:
We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents.
Job Qualifications and Responsibilities for Service Desk Support:
Experience in Service Desk / IT Support / Help Desk roles
Strong knowledge of:
- Windows OS (Windows 10/11)
- Microsoft Office 365
- Basic networking (VPN, DNS, IP concepts)
Experience with ticketing systems (ServiceNow, JIRA, Remedy, etc.)
Familiarity with Active Directory and user management
Basic understanding of hardware troubleshooting
- Dice Id: 10118461
- Position Id: sst-ak-0415-27
- Posted 23 hours ago
Company Info
System Soft Technologies solves the problem of our clients limited IT resources by acting as an extension of their IT team. We design, develop, deliver, and support Enterprise-wide IT solutions for our customers. We invest heavily in innovative technologies and methods as well as in our team of IT professionals.
With over 20 years of experience building long-term client relationships, System Soft Technologies continues to grow in both reputation and success. Our core values include anticipating customer needs and exceeding their expectations.
Although we have over 800 IT associates covering a full spectrum of expertise, we are constantly seeking to add more top IT professionals to our team. If you seek to join a stable, successful firm that can offer you challenging work, competitive pay and lots of benefits then please apply now for immediate consideration.
Careers
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs