Job Title : Business Analyst / LabWare LIMS Analyst Developer
Overview / Summary
The Business Analyst / LabWare LIMS Analyst Developer will support and enhance LabWare LIMS v8, API integrations, workflow optimization, reporting, and laboratory informatics initiatives. This role works closely with scientists, the LIMS Supervisor, laboratory leadership, and testing personnel to gather requirements, implement system enhancements, improve workflows, support integrations, and ensure effective laboratory information management.
Key Responsibilities
- Support and enhance LabWare LIMS v8.
- Support API integrations.
- Provide HL7 integration architecture, development, enhancement, testing, and support.
- Maintain working knowledge of LabWare LIMS v8.
- Collaborate with LIMS analysts and laboratory leadership on LIMS priorities, data security, and informatics initiatives.
- Program, troubleshoot, and enhance system functionality.
- Recommend and implement solutions to improve system performance.
- Gather and document business and technical requirements.
- Translate user needs into business and technical requirements.
- Create user stories and test scripts.
- Perform User Acceptance Testing (UAT).
- Develop workflow documentation and process documentation.
- Collect and document data requirements.
- Create workflow diagrams.
- Train end users on system functionality.
- Communicate technical concepts to non-technical stakeholders.
- Support reporting and laboratory informatics initiatives.
- Work with relational databases and SQL for data retrieval.
- Support multiple projects and priorities simultaneously.
Required Qualifications
- Business analysis experience.
- Experience programming, implementing, and maintaining complex software systems.
- SQL and relational database experience.
- Experience gathering and documenting requirements.
- Experience evaluating and testing software functionality.
- Ability to determine user needs and translate them into business and technical requirements.
- Strong written and verbal communication skills.
- Ability to explain technical concepts to non-technical users.
- Ability to manage multiple projects and priorities.
- Experience creating user stories and test scripts.
- Experience performing User Acceptance Testing (UAT).
- Experience developing workflow and technical documentation.
- Experience training end users.
- Experience working with complex information technology software.
- Knowledge of standard health data formats (HL7, XML, CCDA, LOINC, SNOMED CT, ICD-10).
- Experience working with relational databases and SQL.
- Ability to plan, organize, prioritize workload, and meet deadlines.
- Experience using Microsoft Word, Excel, and Lucid for documentation and reporting.
- Ability to work independently with minimal supervision.
- Strong organizational and time management skills.
- Team-oriented with strong collaboration skills.
- Degree in Epidemiology, Laboratory Science, Computer Science, or Informatics.
Preferred Qualifications
- Experience with LabWare LIMS.
- Laboratory Informatics background.
- Public Health Laboratory experience.
- Experience supporting laboratory information management systems (LIMS) for Infectious Disease, Toxicology, and/or Environmental Chemistry laboratories.
- Experience performing queries in LabWare LIMS.
- Experience modifying minor coding issues in LabWare LIMS.
- Experience with Crystal Reports and customized report settings.
- Knowledge of laboratory methodologies and processes.
- Knowledge of Environmental Chemistry laboratory processes.
- Knowledge of Infectious Disease laboratory processes.
- Understanding of laboratory quality and regulatory requirements.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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