Network Manager

Description

We are looking for an experienced Network Manager to lead the stability, performance, and continuous improvement of enterprise network services in Lake Forest, Illinois. This position oversees daily network operations, guides technical direction across a distributed environment, and works closely with internal teams and external providers to maintain reliable connectivity and communication services. The ideal candidate brings strong leadership, deep infrastructure knowledge, and the ability to align network capabilities with business needs.

Responsibilities:
Direct day-to-day network operations across a geographically distributed enterprise environment, ensuring dependable and secure service delivery.
Oversee the performance, availability, and maintenance of core network infrastructure, including routing, switching, firewalls, and voice-related technologies.
Lead network architecture and design efforts to support scalability, resilience, and evolving business requirements.
Manage relationships with external service providers and hold partners accountable for service quality, issue resolution, and contractual expectations.
Collaborate with business units and cross-functional technology teams to prioritize initiatives, address operational needs, and support enterprise objectives.
Establish and refine operational processes, service standards, and monitoring practices to improve network reliability and responsiveness.
Drive troubleshooting and incident response for complex network issues, coordinating resources to restore service quickly and prevent recurrence.
Provide leadership and direction to network personnel, promoting technical excellence, accountability, and continuous improvement.

Requirements

10+ years of experience managing enterprise network operations and infrastructure environments.
Strong expertise with Cisco routers and broader Cisco networking technologies.
Proven background in network design, network architecture, and large-scale infrastructure planning.
Experience supporting secure and highly available network environments across distributed locations.
Familiarity with Active Directory and its interaction with enterprise infrastructure services.
Demonstrated ability to manage vendor relationships and collaborate effectively with business and technical stakeholders.
Strong analytical, troubleshooting, and decision-making skills in complex operational settings.

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