Your OpportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.
In Technology Risk Management (TRM), a part of Corporate Risk Management (CRM), we partner with technology and business teams who are implementing technologies and processes to ensure the risks associated with the use of these are identified and managed. We do this to ensure we meet our corporate risk appetite, following an established framework for identifying, evaluating, measuring, monitoring, and reporting that risk in order to protect client assets, client information, and firm assets. You will work in a multi-functional team in conducting effective independent risk oversight in the IT Service Management area.
Reporting to the Director, this Manager role is an individual contributor who has strong understanding of IT Service Management processes to conduct policy/standard oversight; collaborate with technology and business teams to assure risks and risk management requirements are understood; assess IT Service Management processes for compliance with published standards, regulatory requirements, and best practices; perform risk assessments and testing where appropriate. It is also the expectation that the individual will establish strong partnership with our stakeholders by building trust through their subject matter expertise and integrity of their work to influence call to action, as needed, to drive sustainable changes
What you haveTo ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications- 2+ years of demonstratable experience in either technology operations or technology risk management
- Ability to identify, assess, and prioritize potential risk
- Experience with data analysis and reporting, with sharp analytical skills and strong attention to detail and accuracy
- Ability to effectively communicate with technical and executive audiences; both oral and written is required with demonstrated presentation skills
- Experience working with partners at all levels and across functional lines (audit, risk management, technology teams and business teams) to bring diverse points of view together
- Ability to work independently and proactively, with minimal guidance
- Ability to work on multiple projects simultaneously while prioritizing based on risk/business needs with effective organizational and time management skills
- Strong interpersonal, analytical, problem-solving, influencing, prioritization and conflict resolution skills
- Bachelor's degree
Preferred Qualifications- Experience in financial services industry
- Experience with reviewing and assessing compliance against incident and problem management policies, standards, and controls
- Knowledge of data analysis and reporting/visualization (e.g., Tableau) tools
- Ability to effectively communicate with technical and executive audiences both oral and written
- Strong interpersonal, analytical, problem-solving, influencing, prioritization, follow-up, and organization skills
- Experience working with partners at all levels and across functional lines
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
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