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Business Process Reengineer

We are seeking a Business Process Reengineer to join our team. The selected candidate will work a hybrid schedule consisting of onsite work two (2) days each week (Tuesday & Wednesday) in Lansing, MI and three (3) days each week remotely.

Position Overview:

The client is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.

Key Responsibilities:

Process Analysis & Improvement
- Review and document current grant-related business processes and workflows.
- Identify opportunities for process optimization and recommend improvements.
- Analyze federal policy changes and advise OES on necessary application updates.
Stakeholder Engagement & Communication
- Facilitate meetings with business stakeholders, technical teams, and external consultants.
- Act as the primary point of contact for field consultants regarding application issues.
- Communicate issue status, resolutions, and updates to relevant stakeholders.
Operational & Technical Liaison
- Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
- Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
- Translate business needs into clear, actionable technical requirements.
Leadership & Team Coordination
- Lead and mentor a team of business analysts.
- Delegate tasks effectively and ensure alignment with project goals.
- Facilitate and lead requirement-gathering sessions with both business and technical teams.
Documentation & Knowledge Management
- Maintain comprehensive documentation on the project SharePoint site.
- Ensure all process changes and decisions are well-documented and accessible.

Required Skills & Qualifications:

2 + years of proven experience as a business process reengineer.
2 + years of experience working with grant management systems or government-funded programs.
Strong understanding of the software development lifecycle (SDLC).
Excellent communication, facilitation, and interpersonal skills.
Leadership capabilities in cross-functional team environments.
Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.

Skill	Required / Desired	Required Years of experience
Exposure to Complex IT web Applications, within the past 5 years	Required	5 Years
Experience in gathering and documenting business feedback and incorporating changes into current processes	Required	5 Years
Experience working with multiple teams, internal and external, to support a project, its business processes and training needs.	Required	5 Years
Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations	Required	5 Years
Experience working as a liaison between the development team and project manager or business client in a software development project	Required	3 Years
Experience as a business process reengineer	Required	2 Years
Experience with Federal, State or local grant management systems	Required	2 Years
Experience with Azure DevOps; including creating User Stories and queries	Required	1 Year
Experience with Microsoft SharePoint	Required	1 Year
Experience developing wireframes, mockups, & prototypes in Figma or comparable design software	Highly Desired	1 Year

*** Please note that any false information on your resume or application could lead to the offer being withdrawn or even termination after hire.***

Business Process Reengineer

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