Customer Excellence - Delay Analysis SME

Hybrid in Atlanta, GA, US • Posted 2 days ago • Updated 2 days ago
Full Time
Hybrid
$130000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • scheduling
  • delay analysis
  • P6
  • Primavera
  • SmartPM

Summary

We are looking for a Customer Excellence - Delay Analysis SME

This role is a unique opportunity for a construction delay analyst or scheduling consultant looking to transition from traditional consulting into the construction technology space. The position is highly collaborative and customer-facing, working across various teams to ensure customer success.

Responsibilities:

  • Perform schedule reviews and delay analysis using CPM scheduling principles and analytics.
  • Interpret project schedule data and communicate findings to customers.
  • Guide customers on best practices for schedule quality and delay analysis methodologies.
  • Assist customers in applying delay analysis techniques within the platform.
  • Provide product feedback and insights to improve platform capabilities.
  • Support the Sales team with technical demonstrations and schedule analytics expertise.
  • Collaborate with Customer Success to ensure customer adoption and retention.
  • Contribute subject matter expertise to marketing initiatives such as webinars, content, and thought leadership.

Requirements:

  • 3–5 years of experience performing construction delay analysis or forensic schedule analysis.
  • Strong knowledge of CPM scheduling techniques.
  • Experience working for a delay analysis or claims consulting firm.
  • Familiarity with multiple delay analysis methodologies.
  • Proficiency with Primavera P6 and/or Microsoft Project.
  • Bachelor’s degree required (Engineering, Construction Management, or related field preferred).
  • Strong communication skills and the ability to present complex schedule information to clients.
  • Comfortable in a customer-facing role.

Preferred Skills:

  • Experience working in the construction industry.
  • Familiarity with SmartPM software.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91132164
  • Position Id: 26-00340
  • Posted 2 days ago
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