| US | | | Salesforce LEAD Agentforce & MIAW Role Summary: Design, build, and integrate Salesforce solutions leveraging Agentforce and MIAW for agent and client chatbot experiences. One onshore developer will serve as the Solution Lead to drive design governance and technical decisions. Key Responsibilities: Develop and customize Apex classes, triggers, Lightning Web Components (LWC), and declarative configurations. Integrate Agentforce and MIAW capabilities into chatbot workflows, intents, and routing. Design scalable integration patterns (REST/SOAP APIs, Platform Events, External Services). Collaborate with BA/QA to validate requirements, define acceptance criteria, and support testing. Lead (onshore Solution Lead) in architecture reviews, code quality, and DevOps practices. Support deployments across environments and provide post-release stabilization. Required Skills & Experience: 5+ years Salesforce development; strong Apex, LWC, SOQL/SOSL, and metadata management. Hands-on experience with Agentforce and MIAW; chatbot design/intent modeling. Understanding of authentication/authorization (OAuth, SSO) and security best practices. Experience with CI/CD (Git, Azure DevOps/Bitbucket, Salesforce DX) and test automation. Strong troubleshooting skills and performance optimization for LWC and Apex. Preferred Certifications: Salesforce Platform Developer I/II Salesforce Architect credentials (preferred for Solution Lead) |