Senior Product Manager

About Applied Business Software, Inc.,

Applied Business Software, Inc., (ABS), the maker of The Mortgage Office , is the industry leader in private lending and loan management technology. Since 1978, our software has powered thousands of lenders, including private money firms, municipalities, CDFIs, Tribal Nations, universities, franchisors, third-party servicers and other non-bank lenders, helping them streamline, automate, and scale their lending operations with confidence.

About the role

We're hiring a Senior Product Manager to own customer-facing product areas that shape how 1,100+ customers use our platform daily. You'll lead features like our portal, reporting tools, tax & compliance workflows, and data validation systems, supporting billions in loan volume.

You'll join a growing Product team, partnering closely with the Director of Product to drive strategy and roadmap. Our customers range from private lenders to fund managers, municipalities, and non-profits, giving you exposure to diverse use cases at scale. This role offers strong ownership for a senior IC ready for strategic work, with clear growth into management for high performers.

What you'll do

Strategic Product Ownership:

• Own the full product lifecycle end-to-end: Lead ideation, discovery, validation, delivery, launch, measurement, and iteration of strategic product features.
• Mentor and guide product team members in best practices and strategic thinking (player-coach).
• Drive prioritization - balance customer requests, strategic initiatives, and technical debt
• Define and track success metrics tied to retention, adoption, and revenue impact
• Make tough trade-off decisions on what to build, what to defer, and what to kill

Cross-Functional Partnership:

• Partner with Customer Success and Support to understand pain points, churn drivers, and adoption barriers
• Collaborate with Sales to identify competitive gaps and revenue opportunities
• Coordinate with Engineering on technical approach, capacity planning, and delivery
• Drive go-to-market efforts for major features

Execution Excellence:

• Transform customer feedback and business needs into clear product requirements
• Own your backlog - prioritize based on customer impact, business value, and feasibility
• Drive features from discovery through launch, ensuring quality and adoption
• Balance new feature development with operational stability and technical debt

Customer & Market Focus:

• Develop deep expertise in loan servicing operations and customer workflows
• Conduct customer research and discovery to validate problem/solution fit
• Build relationships with strategic customers to gather feedback and validate direction
• Translate diverse customer needs into scalable product solutions

Qualifications

• 5-8 years product management experience in B2B SaaS, with a proven track record of owning complete feature lifecycles.
• Demonstrated ability to lead discovery, validation, delivery, and iteration - with measurable outcomes.
• Strong analytical orientation with experience defining and tracking meaningful product metrics.
• Skilled at mentoring and influencing others without direct reporting structure.
• Excellent stakeholder management and cross-functional leadership.
• Customer-centric mindset with a bias toward strategic thinking and execution excellence.
• Technical aptitude - you can work effectively with engineering on complex systems and technical decisions.

Nice to Have

• Experience in fintech, financial services, or highly regulated industries
• Domain knowledge in lending, loan servicing, or financial operations
• Experience with customer-facing products, portals, or self-service platforms
• Track record of driving measurable impact on customer retention, NPS, or product adoption
• Experience working with reporting, data exports, or compliance-sensitive features

Why Join Us?

• Compensation Range: $140,000 - $160,000 OTE
• Comprehensive health, dental, and vision coverage.
• 401(k) with company funded match.
• Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders.
• Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity.
• Help modernize and evolve the leading platform in private lending technology.
• Beautiful Huntington Beach office with a tight-knit culture.
• Competitive compensation and room for professional growth.
• Performance-based bonuses.
• Generous PTO.
• Modern workspace with on-site amenities.
• Awesome company Christmas party.