TheProject Coordinator IT & Strategic Initiatives will provide coordinationand delivery , with astrong emphasis on IT scope definition, technical documentation, and strategicinitiatives.
The role supports effectivecapital delivery through planning, scheduling, follow-up, documentation, andcross-functional coordination, while also assisting with organization-widetechnology initiatives and alignment of IT requirements that support both projectdelivery and day-to-day operations.
Key Responsibilities
- Support planning, coordination, scheduling, and milestone tracking
- Track actions, risks, issues, assumptions, and dependencies; support structured follow-up to ensure timely resolution
- Assist with preparation and maintenance of project documentation, schedules, status reports, dashboards, and meeting materials
IT & Strategic Initiatives Coordination
- Provide coordination and follow-up support for strategic, organization-wide IT and innovation initiatives, including multi-department programs and major readiness efforts
- Support alignment between capital delivery schedules, operational requirements, and IT/technology milestones
- Coordinate dependencies across infrastructure, communication systems, applications, data, cybersecurity, and operational technology workstreams
IT Scope Definition & Technical Documentation
- Support development and maintenance of IT scope documentation, including high-level solution descriptions, system inventories, and technical dependency mappings
- Assist with documenting functional and non-functional requirements, including availability, performance, security, data, and reporting requirements
- Coordinate creation and maintenance of technical artefacts such as requirement traceability matrices, interface inventories, integration diagrams, and environment overviews
- Support change control processes related to IT scope, ensuring impacts to cost, schedule, risk, and operations are documented and communicated
IT & Business Requirements Alignment
- Work with various internal and extermal stakeholders to elicit, document, and validate business and operational IT requirements
- Translate business needs into structured requirement documentation suitable for IT planning, estimation, and implementation
- Coordinate reviews and approvals of IT requirements, scope, and deliverables with internal IT teams and external vendors
Data Governance & Technology Integration Support
- Support documentation and coordination related to data governance, including data flows, data ownership, data standards, system integration, and reporting requirements
- Assist with ensuring technology solutions align with enterprise architecture, cybersecurity, privacy, and data governance frameworks
- Support coordination of testing, readiness, and operational handover activities related to IT-enabled solutions
General & Program Support
- Provide supplementary coordination capacity to complement existing internal resources and contractors
- Support consistent communication, documentation control, version management, and audit-ready records
- Perform other related project coordination and strategic initiative support duties as required
Required Qualifications & Experience
- Demonstrated experience supporting IT-enabled projects, capital programs, or large-scale public-sector initiatives
- Proven ability to understand and document complex technology environments, including infrastructure systems (e.g., servers, networks, cloud platforms), communication systems (e.g., voice, radio, data, and networked communications), and passenger-facing or public-facing technologies (e.g., digital signage, information displays, access control, ticketing, or customer information systems)
- Experience reviewing and interpreting system architectures, interface diagrams, data flows, and technical specifications to support planning, coordination, and dependency management
- Experience coordinating between business units, IT teams, and external vendors to align system requirements, scope, and deliverables
- Demonstrated experience producing and maintaining structured project and IT documentation, including requirements, dependency mappings, and integration documentation
- Strong analytical, organizational, and follow-up skills, with the ability to manage multiple priorities in complex, multi-stakeholder environments
Preferred Qualifications
- Experience supporting Police, public safety, transportation, or government organizations
- Familiarity with enterprise IT environments, system integration approaches, and data governance concepts
- Experience supporting digital transformation, innovation initiatives, or major event readiness programs
- Knowledge of project management and delivery methodologies (e.g., PMBOK, Agile, hybrid environments)
Reporting & Working Relationships
- Reports to the Head of Innovation
- Works closely with Capital Department teams, Police stakeholders, IT teams, consultants, and external partners
Required/Desired Skills | Skill | Required /Desired | Amount | of Experience | Candidate Expereince (in Years) | Last Used (Year) |
| Demonstrated experience supporting IT-enabled projects, capital programs, or large-scale public-sector initiatives | Required | 5 | Years | | |
| Experience coordinating between business units, IT teams, and external vendors to align system requirements, scope, and deliverables | Required | 5 | Years | | |
| Strong analytical, organizational, and follow-up skills, with the ability to manage multiple priorities in complex, multi-stakeholder environments | Required | 5 | Years | | |
| Experience supporting Police, public safety, transportation, or government organizations | Required | 5 | Years | | |
| Knowledge of project management and delivery methodologies (e.g., PMBOK, Agile, hybrid environments) | Required | 5 | Years | | |
| Experience supporting digital transformation, innovation initiatives, or major event readiness programs | Required | 5 | Years | | |
Questions | No. | Question | Candidate Response |
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? | |
| Question2 | Please list candidate's email address HERE that will be used when submitting E-RTR. | |
| Question3 | Where is the candidate currently geographically located? | |
| Question4 | Is this candidate able to work hybrid (onsite and remote)? | |
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