ServiceNow Platform Architect

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
36 Months
No Travel Required
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • ServiceNow Platform Architect
  • ServiceNow Architect
  • servicenow platform architect certification
  • Certified Technical Architect (CTA)
  • ITSM
  • Service Catalog
  • Integration
  • HEalthcare

Summary

ServiceNow Platform Architect

Introduction: ONLY W2/USC

We are seeking a hands-on ServiceNow Platform Architect to support the day-to-day platform architecture across two ServiceNow instances. The primary focus of this role is to own platform architecture, health, and execution, allowing the Sr. Director to concentrate on broader IT Transformation and Platform Modernization initiatives.

Responsibilities:

  • Act as the day-to-day architect for two ServiceNow platforms (internal and client-facing)
  • Own platform architecture decisions, patterns, and standards
  • Ensure platform health, performance, scalability, and upgrade readiness
  • Review and guide configurations, customizations, integrations, and scripts
  • Reduce technical debt and enforce configuration vs. customization best practices
  • Serve as an escalation point for complex architectural and design decisions
  • Maintain platform documentation, guardrails, and architectural consistency
  • Partner closely with the Sr. Director while operating independently day-to-day

Platform Scope (High Level):

  • Internal ServiceNow instance: ITSM, service catalog, automation, internal workflows
  • External ServiceNow instance: Client-facing service delivery and case management, highly integrated environment

Requirements:

Required Experience:

  • 8+ years of ServiceNow experience with architect-level ownership
  • Proven experience running ServiceNow platforms in production
  • Experience supporting multi-instance ServiceNow environments
  • Strong hands-on knowledge of ITSM, service catalog, integrations, and platform services
  • Ability to balance platform stability with ongoing change

Nice to Have:

  • Experience stepping in as an interim or contract platform architect
  • Prior temp-to-perm experience
  • ServiceNow performance optimization or instance health experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10312854
  • Position Id: 9083409
  • Posted 2 hours ago
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Sudheer Pulipati

Recruiter @ Anveta Inc
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