Software Guidance & Assistance
Software Guidance & Assistance

Operations Change Manager - Global Transaction Banking

Dallas, TX, US • Posted 30+ days ago • Updated 5 hours ago
Contract W2
On-site
USD $55.00 - 64.00 per hour
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Job Details

Skills

  • Banking Software
  • Financial Services
  • Customer Relationship Management (CRM)
  • Global Operations
  • Research
  • Acceptance Testing
  • Cash Management
  • Banking
  • Policies and Procedures
  • Management Information Systems
  • Reengineering
  • Business Process
  • Process Engineering
  • Effective Communication
  • HIS
  • Operational Risk
  • Regulatory Compliance
  • Risk Management Framework
  • AML
  • Coaching
  • Business Strategy
  • Back Office
  • Interfaces
  • Risk Management
  • Process Management
  • Microsoft Visio
  • PPT
  • Microsoft Excel
  • JIRA
  • Confluence
  • Project Management
  • Agile
  • Waterfall
  • Negotiations
  • Communication
  • Documentation
  • Finance
  • Accounting
  • Business Administration
  • Business Analysis
  • Certified Business Analysis Professional
  • Management
  • MEAN Stack
  • Customer Service
  • Training And Development
  • SAP BASIS

Summary

Software Guidance & Assistance, Inc., (SGA), is searching for an Operations Change Manager - Global Transaction Banking for a contract/right to hire assignment with one of our premier financial services clients in Dallas, TX. Hybrid schedule 3x weekly onsite

Responsibilities :
  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Manage and resolve complex, multi-faceted projects and system implementations to meet the cross-geographical strategic transaction banking needs of Global Operations and the various business lines by applying financial and technological knowledge to the introduction of new procedures, business initiatives and/or systems solutions
  • Prepare detailed action/project plans, undertaking critical research and analysis, User Acceptance Testing, accurately and clearly defining business requirements, defining procedure and policy, acting as SME where possible and liaising directly with users, suppliers and external regulatory bodies as required.
  • Lead and contributes to development, design and execution of a target service and operating model for cash management, considering: Target state functionality of cash management platforms and products, Cash management growth strategy focusing on multinational clients (U.S., Mexico, Canada), Realignment opportunities to optimize like-functions between service and operations teams
  • Develop comprehensive and in-depth understanding of current transaction banking products & operating model framework with the intention of establishing and documenting detailed future state structure & processes as determined. Including; Providing expert guidance and input into the development of policies and procedures, Assisting in the development and execution of comprehensive management metrics that provide MIS to Senior Management.
  • Responsible for designing and/or reengineering existing business processes, or tools, and document operational processes to assist in managing operational risks, streamlining processes and reducing overall costs. Create tangible/measurable operational efficiencies through the application of business, financial, and process engineering knowledge
  • Demonstrate a high level of professional service and effective communication within cross-functional internal and external parties to meet and deliver milestones on-time and/or ahead of schedule.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and, managing succession and development planning for the team.
Required Skills:
  • 5+ years of years of experience as a Change Manager
  • 5+ years of management experience in Transaction Products with solid understanding of Corporate/Commercial Deposits and back office operational processes/interfaces and risk management techniques
  • Superior technical knowledge in MS Office tools and process management software (Visio, PPT, Excel)
  • 3+ years of experience with business analysis tools and methodologies (JIRA/Confluence)
  • 3+ years of experience with project management principles and practices (agile, waterfall)
  • Strong communications and influencing skills
  • Excellent negotiation and interpersonal skills. Good oral and written communication skills Solid process/procedural documentation skills
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field.

Preferred Skills:
  • Certification in business analysis (e.g., CBAP, CCBA) is a plus
  • Ability to work independently and manage multiple priorities in a dynamic environment
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: sgainc
  • Position Id: 26-00284
  • Posted 30+ days ago

Company Info

About Software Guidance & Assistance

Founded in 1981, SGA is a technology and resource solutions provider with a national footprint and headquartered in the shadow of Wall Street. We’re a certified women-owned business. We provide contingent staffing, direct placement, and professional and managed services to transform businesses and evolve careers. We’re small enough to tailor our services to each client and big enough to deliver for some of the world’s largest employers. Our professionals are experts in areas such as IT, finance, accounting, risk, and clinical.

SGA provides contingent staffing, direct placement, and professional and managed services nationwide for Fortune 500 companies, mid-size businesses and select startups.

Our core skillsets include all areas of technology – business & data analysis, cyber & network security, database administration, development & architecture, infrastructure, program & project management, quality assurance & testing. We also deliver talent across professional business functions such as finance, accounting, risk, and clinical.

Our Professional & Managed Services team delivers IT projects through onshore, offshore and hybrid delivery models. We develop software products, modernize applications, add features, and integrate and maintain systems. Our scope covers, among others, complex application suites, data management and visualizations, machine learning and mobile applications.

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