POS Engineer with Symphony

Position: POS Engineer

Must Have(s):

1. 5 years high volume POS engineering experience
2. 3 years edge computing in large scale environment
3. 5 years POS hardware experience
4. 1 year Oracle Symphony & Oracle Res

Contract | Individual Contributor

What This Role Is

We are hiring a hands‑on senior consultant to help design and evaluate next‑generation POS hardware and edge computing architecture for a large Quick Service Restaurant (QSR) environment as part of a team.  The position is an onsite role in our Canton, MA support center.

This is not a people‑manager role and not day‑to‑day POS support.
The focus is architecture, tradeoffs, and future‑proofing—especially extending hardware life, reducing OS risk, and ensuring systems can grow with software (including AI use cases) over the next 5–10 years.

What You’ll Do

·       Evaluate current POS hardware and deployment models

·       Evaluate edge‑based architectures that:

o   Reduce dependency on POS terminal OS EOS

o   Allow POS logic to move off the register where appropriate

o   Support 100% seamless offline operation and high‑volume store environments

·       Help define where workloads should run:

o   POS endpoint vs store edge vs cloud

·       Assess hardware and OS choices against future growth, including AI‑driven workloads

·       Deliver clear architecture recommendations, diagrams, and tradeoff analysis with the team

Required Experience (Must Have)

POS & QSR Experience

·       Hands‑on experience with large enterprise POS systems in QSR or high‑volume retail

·       Strong understanding of:

o   Transactions

o   Payments

o   Peripherals

o   Offline / degraded network behavior

·       Experience designing around existing POS platforms, not replacing them

Edge Computing & Architecture

·       Real experience designing or operating edge computing in distributed environments

·       Comfortable with store‑level compute models that work even when the network is down

·       Experience supporting mixed fleets (legacy hardware + new stores)

POS Hardware

·       Experience with enterprise POS hardware such as:

o   NCR

o   Oracle MICROS

o   HP (or similar vendors)

·       Understands hardware lifecycle realities (long refresh cycles, mixed environments)

OS & Imaging (Hands‑On)

·       OS imaging and lifecycle management experience

·       Windows LTSC in POS environments (including tradeoffs)

·       Linux for edge or backend workloads (practical use, not ideological)

Future‑Ready & Capacity Planning (Critical)

·       Understands how emerging technologies (e.g., AI, real‑time analytics, automation) impact store compute needs

·       Experience with capacity planning and technology decisions looking 3–5 years out

·       Able to design architectures where software growth does not immediately force hardware upgrades

Nice to Have

·       Headless or API‑first POS / commerce architectures

·       Containerized workloads at the edge

·       PCI boundary and payment isolation experience

·       Experience producing architecture documents for both technical teams and executives

Ideal Candidate Summary

A senior individual contributor with deep POS and QSR experience who can combine edge computing, OS strategy, and capacity planning to deliver practical, future‑ready POS architecture recommendations—without forcing unnecessary hardware refreshes.