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Teamcenter L2 Support

Austin, TX, US • Posted 2 hours ago • Updated 2 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

12 Months

No Travel Required

Able to Sponsor

On-site

Depends on Experience

HyreU

Fitment

Dice Job Match Score™

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Job Details

Skills

Physical Layer
Log Analysis
Microsoft Windows
Network Layer
Data Management
ITIL
Linux
Plant Lifecycle Management
Continuous Improvement
Creo
Data Link Layer
Application Support
BMIDE
CATIA
Unigraphics NX
Shell
System Monitoring
Teamcenter
Technical Support
Product Lifecycle Management
SQL
Scripting
Collaboration
Database
Problem Management
Python
Workflow

Summary

Location : Austin TX and SCV CA

Role Overview:
The Teamcenter L2 Support engineer provides technical support for end-users, resolves application issues, performs system monitoring, and ensures smooth operation of Teamcenter PLM environments. This role acts as the escalation point for issues beyond L1 support and works closely with functional and infrastructure teams.

Key Responsibilities

Provide Level 2 support for Teamcenter issues related to user access, data management, workflows, and integrations.
Knowledge of Windows/Linux environments and basic SQL queries
Analyze and resolve incidents, service requests, and problem tickets within defined SLAs.
Troubleshoot issues related to Rich Client, Active Workspace (AWC), BMIDE changes, and Teamcenter modules.
Good understanding of Teamcenter architecture, server components, and environment structure.
Perform routine system checks, log analysis, and monitoring to ensure application stability.
Support deployments, patches, and configuration updates in coordination with L3/engineering teams.
Document solutions, create knowledge articles, and support continuous improvement initiatives.
Work with cross‑functional teams like CAD, infrastructure, and database teams to resolve complex issues.

Nice-to-Have Skills

Exposure to CAD integrations (NX, CATIA, Creo).
Understanding of ITIL processes (Incident/Change/Problem management).
Basic scripting knowledge (Shell, Batch, Python).

Experience

5 +years of relevant experience in Teamcenter support or PLM application support.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90922557
Position Id: TC-3
Posted 2 hours ago

Company Info

About HyreU

Our vision is to become a total customized IT service provider, committed to offer an innovative range of market-driven and cost-effective services and support with world-class quality standards and to exceed expectations of the customers.

HyreU delivers solutions and services reflecting a broad range of technology and business practices that offer a single point of accountability, which reduces total cost of ownership and maximizes return on IT investments. The result is end-to-end delivery and support of a comprehensive set of solutions and services that enables clients to focus on driving competitive advantage in their core business. Highest quality standards are maintained at every stage of development process, from conceptual design to product release. HyreU helps IT professionals not only identifies and resolve critical incidents but also simplify complex operations and achieve improved control over IT infrastructure.

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