Position:: Coupa CCW
Location: SFO, Bay Area, CA (Hybrid)
Technical Responsibilities
• Configure Coupa workflows using business rules engine to implement conditional approvals, dynamic routing logic, validation checks, and automated decision-making processes across CCW modules.
• Design and maintain custom fields, forms, and data structures to capture workforce attributes, supplier details, job requirements, and compliance metadata within the platform.
• Optimize system usability by improving requisition interfaces, reducing manual steps, and enhancing automation to improve adoption and efficiency.
• Design and implement integrations between Coupa and HR systems such as Workday to synchronize worker master data, positions, and employment lifecycle events.
• Integrate Coupa with ERP platforms such as SAP S/4HANA Cloud to ensure seamless purchase order creation, invoice processing, and financial reconciliation.
• Implement middleware-based integration solutions using platforms such as Apigee, MuleSoft and Dell Boomi to enable scalable and reliable data exchange across systems.
• Develop and manage API-based integrations using REST and SOAP protocols while ensuring secure, validated, and efficient data transfer between enterprise applications.
• Implement data transformation, mapping, error handling, and retry mechanisms to ensure integration stability and data consistency across systems.
• Define and maintain enterprise data models for contingent workers, suppliers, requisitions, and financial transactions to ensure consistency and scalability across systems.
• Ensure data quality through deduplication, validation rules, and reconciliation processes between Coupa and integrated enterprise platforms.
• Support data governance initiatives by enforcing standards for master data management and ensuring traceability of all workforce-related records.
• Develop operational and executive dashboards using Coupa Analytics and BI tools such as Tableau or Power BI to provide visibility into workforce spend, performance, and demand trends.
• Configure role-based access controls to ensure secure and appropriate access for hiring managers, suppliers, HR teams, and finance stakeholders.
• Manage system testing cycles including functional testing, integration testing, regression testing, and user acceptance testing across multiple environments.
• Ensure production stability by validating post-release functionality and monitoring system behaviour after deployments.
Required Qualifications
a. Coupa certification in CCW, P2P, or advanced platform administration.
b. Experience in global enterprise environments with multi-region workforce compliance requirements.
c. 8–12+ years of experience in enterprise SaaS procurement or contingent workforce systems, including extensive hands-on expertise with Coupa CCW and P2P modules across global implementations.
d. Strong functional expertise in contingent workforce management, including requisition lifecycle, SOW governance, supplier management, onboarding/offboarding, and workforce compliance processes.
e. Proven technical experience designing and configuring enterprise workflows, business rules, custom fields, and approval routing logic within SaaS platforms.
f. Hands-on experience integrating enterprise systems using REST/SOAP APIs, middleware platforms, and file-based integrations.
g. Experience with Agile/Scrum delivery methodologies.
h. Experience working in consulting or large-scale transformation programs.
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