Systems Engineer I

Overview

THE ROLE:

As a Systems Engineer I, you'll help keep our Linux infrastructure reliable, secure, and ready to scale. You'll work hands-on across day-to-day operations and the full lifecycle of infrastructure changes-design, build, test, implement, and optimize-while partnering with teams across the organization to solve problems and continuously improve how we run.

HOW YOU'LL MAKE AN IMPACT:

Core Responsibilities (Systems Engineer I)

Investigate, fix, and resolve Level 1 Linux infrastructure incidents, bringing up issues effectively when needed
Use standard monitoring and diagnostic tools to quickly identify root cause and restore service
Partner with customers, vendors, and internal technical teams to drive issues to resolution and improve the support experience
Support complex network/system integrations through analysis, testing, and coordinated implementation
Help design, build, test, implement, and optimize Linux and network infrastructure to improve reliability, performance, and security
Deliver systems administration solutions for minor projects and operational enhancements
Contribute to and help maintain system standards, runbooks, and operational documentation
Find opportunities to automate repeatable admin tasks and recommend practical improvements
Perform Linux patching and lifecycle activities using tools such as Ansible Tower and Spacewalk (or similar)
Provide production support and assist project teams requiring Linux expertise
Participate in a rotating weekend on-call schedule to support 24/7 operations

WHAT'S SPECIAL ABOUT THE TEAM:

You'll join a five-person Linux Infrastructure team that owns the health of our environment-day-to-day operations, security patching, vulnerability remediation, and project support. We work closely with partners from Data Center, Storage, Virtualization, Application, and Database teams. You'll gain exposure to various technologies and many chances to learn and grow.

Qualifications

SKILLS AND BACKGROUND TO BE SUCCESSFUL:
Required

3-5+ years of IT experience, including hands-on Linux systems administration or infrastructure support
Strong fixing, analysis, and problem-solving skills, with a customer-focused approach
Clear written and verbal communication skills, including the ability to document procedures and explain technical topics to partners
Experience using monitoring, reporting, management, and optimization tools for systems/infrastructure
Passion for technology and a commitment to staying current with evolving best practices

Preferred

Familiarity with automation and configuration management tools (e.g., Ansible/Tower or similar)
Exposure to high-availability and disaster recovery design/implementation concepts
Knowledge of ITIL and service management principles

EDUCATION

• Bachelor's degree in Information Technology (or related field) or equivalent practical experience.

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US Benefits Statement

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.