DBD Research Analyst

Location: Ashburn, VA
Description: Our client is currently seeking a DBD Research Analyst in Ashburn, VA

Onsite requirement once a month - the fourth Thursday of the month. Subject to change at any time.

The goal of the Disconnect-By-Discovery (DBD) Project is to investigate possible disconnection opportunities by thoroughly researching the order and provisioning history of a candidate, establish its current connectivity and utilization to ensure the circuit is no longer in use, and where necessary, obtain written authorization to disconnect the candidate in order to achieve savings and free up bandwidth by removing unneeded circuits from 3rd party billing.

The contractor will utilize Client provisioning systems and tools (Netpro (PC), F&E, TCOMs, eASR & CAMEO, BGW, Etc.) to complete the following:

- Establish that the DBD candidate is a non-working circuit with 3rd party billing charges

- Become familiar with the complete order and provisioning history of the DBD candidate to ensure there is no legitimate explanation for the circuit's current state (backup circuit, etc)

- Determine if authorization for disconnection has already been approved. If not, obtain written authorization for disconnection from the Account Manager or Customer

- Process the disconnect order and send Disco ASR to all involved Telcos.

- Monitor progress and resolve any issues/clarifications required to fully process the disconnection

- Update workflow application (4WM) as steps are completed

- Needs excellent communication skills to establish and maintain working relationships with many different organizations- both inside and outside of the company- in order to be successful on this project.

MUST HAVE SKILLS (Most Important): - Previously held either a Provisioning or Network Engineering position

- Must be detail oriented

- Must be capable of making good logical decisions

- Must be capable of working within a team as well as individually

- Must be PC proficient and have working knowledge of Microsoft Excel and Google Workspace

- Working knowledge of two or more provisioning systems. ((Netpro (PC), F&E, TCOMs, eASR & BGW)

LOGISTICS: Standard 8 hour work day. Hybrid work model.

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