Project Manager – Azure Cloud & Salesforce

·         Own end-to-end delivery of Azure and Salesforce projects (scope, schedule, and quality).

·         Establish project governance, cadence, RAID (risks, assumptions, issues, dependencies), and stakeholder communication plans.

·         Drive business case development, OKRs/KPIs, and roadmap alignment to enterprise strategy.

·         Anchor detailed project plan across the initiatives and build consistent reporting mechanisms for daily, weekly and monthly report outs.

·         Liaison with Product Team and IT delivery team to deliver tangible IT outcomes, with clear deliverables, SLAs, and acceptance criteria.

·         Functional awareness of Azure fundamentals & Salesforce Administration must have.

·         Functional awareness of CRM & Order to Cash lifecycle must have.

·         Lead & manage cloud based custom product /migration initiatives

·         Coordinate SSO, API development, governance (Azure Policy), and Customer Onboarding (portals).

·         Functional understanding of production defects, incidents SLA vs enhancements definition and able to drive closure with Support and Project teams.

·         Work with IT SME & Release team on CI/CD, deployment planning & environment strategy (dev/test/prod).

·         Deliver multi-cloud Salesforce projects (Sales, Marketing) with best-practice release management.

·         Govern backlog, prioritization, and quality (user stories, UAT, regression suites) across admins, developers, and partners.

·         Manage projects from IT delivery standpoint, create project plan.

·         Work in a global delivery model with offshore based development team.

·         Translate strategy into actionable roadmaps; facilitate executive steering and cross[1]functional alignment.

·         Build transparent status reporting—milestones, delivery status reporting, scheduling calls, defects reporting, risks, decisions, and benefits realization.

·         Lead discussions with product team on scope, requirements, training, change management, UAT planning and production deployment and user onboarding.

·         10–15+ years of progressive IT project/program management with 3–5+ years leading Azure and Salesforce initiatives of enterprise scale.

·         Proven delivery of multi-workstream programs ($1M+ budgets) with hybrid Agile/Waterfall governance.

·         Strong understanding of Azure (governance, identity, networking, security) and Salesforce (multi-org/sandbox strategy, release management, data & security model).

·         Demonstrated experience with systems integration, data migration, and API-led architectures.

·         Excellent leadership, facilitation, and executive communication skills; comfortable presenting to C-suite.

·         Bachelor’s degree in information systems, Computer Science, Engineering, or related field (or equivalent experience).

·         PMP and/or PMI-ACP, Scaled Agile (SAFe) or Scrum certification is a must.

·         Microsoft Certified: Azure Administrator/Architect/DevOps (e.g., AZ-104, AZ-305, AZ-400) is a plus

·         Salesforce: Administrator is a plus

·         Experience with Terraform/Bicep, GitHub/ADO, Jira/Confluence, ServiceNow, Power BI.

·         Background in data & analytics programs (e.g., Azure Data Factory, Synapse, Databricks) is a plus.

·         Prior experience in regulated industries (life sciences, financial services, healthcare, manufacturing) beneficial.

·         Project tools: Azure DevOps and/or Jira/Confluence, MS Project/Smartsheet, PowerPoint/Power BI.

·         DevOps: GitHub/ADO, CI/CD pipelines, infra-as-code (Terraform/Bicep).

·         Salesforce: DevOps Center, branching strategy, automated testing, data masking for lower environments.