Amazon Connect Architect

Job Title:Amazon Connect Architect Location:Plano, TX ( Local to any JPMC office as in-person interview required) Job Description: Proficiency in at least one modern programming language (e.g., Python, Java)Experience implementing cloud contact center platforms, preferably Amazon ConnectStrong expertise with Infrastructure as Code (e.g., Terraform)Ability to architect and implement AWS applications and networkingExperience with CI/CD tools (e.g., Jules) and version control (Bitbucket, Git)Abili

Job Title: Amazon Connect Architect Location: Plano, TX (5 Days Onsite) Job Type:Long-Term Contract Experience: 12+ years Job Overview We are seeking an experienced Amazon Connect Architect to design and implement enterprise-grade cloud contact center solutions. The ideal candidate will bring deep AWS expertise, strong architectural judgment, and hands-on experience with contact center platforms. Key Responsibilities Architect and implement AWS-based contact center solutions u

Job Title:Senior Salesforce Voice Amazon Connect Engineer Location:Milwaukee, WI /Alpharetta, GA / Berkeley Heights, NJ / Frisco TX. (5 days onsite) Duration:6+ Months Contract Mandatory Skills:AWS Cloud Architecture, CRM Analytics for Salesforce, Salesforce Integration (Rest, Soap, Streaming APIs, Event), Salesforce Service Cloud, Omni Channel Job description Senior Salesforce Voice Amazon Connect Engineer to serve as a hands on Subject Matter Expertfor Salesforce Voice Omni Channel Service Cl

Must have skills: Hands-on experience with Amazon Connect implementation and administration. Experience with Amazon Bedrock and Generative AI use cases. Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge. Preferred skills Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred. Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop. Proficiency in Python, Node.js, or Java for s