Job Description: JFS – Senior Architect 2 (SA2)
Requisition Number: 813717
Location: Columbus, OH – Remote
Duration: Long Term
Work Arrangement: Remote; candidates preferably located in Ohio or within the Eastern Standard Time zone
Job Description
JFS OIS supports multiple business units. The hired Architect creates and leverages Business Capability Modelling artifacts, creates Customer Journey Maps as needed, and facilitates Business and IT Strategic Planning in collaboration with Business Relationship Managers and Senior Leadership. Architectural guidance must be provided for new projects and ensure that current projects follow JFS technical and application standards and align with enterprise strategy.
The role involves conducting market research, technology evaluation and tool comparison, and operationalizing modern technology and application standards. OIS is focused on Modernization and Cloud Smart Strategy execution projects, Robotic Process Automation (RPA), AI/ML, including Virtual Assistants and Generative AI, in Family Assistance, Unemployment Compensation, Workforce Development, Community Support Services, and other areas.
Job Overview: Roles and Responsibilities
· Facilitate and drive Business and IT Strategic Planning discussions with Senior Leadership, Business Relationship Managers, and subject matter experts, ensuring alignment with organizational goals and objectives.
· Partner with IT staff and technology experts to create IT Strategy and establish technology standards and guidelines for the design and implementation of projects.
· Plan, initiate, and spearhead proof-of-concept initiatives using emerging technologies.
· Partner with business and technology experts to understand business requirements, analyze market trends, conduct technology evaluation and comparison analysis, and provide recommendations to senior leadership.
· Maintain a holistic view of the organization’s strategy, processes, information, and technology assets.
· Provide technical architecture expertise in Generative AI, Conversational UI, Robotic Process Automation (RPA), and cloud services such as Microsoft Azure, Google Cloud, and Amazon Web Services (AWS) to enable digital business transformation and guide modernization efforts.
· Perform technical writing using Word, PowerPoint, Lucidchart, Visio, Avolution ABACUS, and SharePoint.
The Architect will work with business strategists, process owners, and SMEs comprising Business Unit managers across Family Assistance, Unemployment Compensation, Workforce Development, and administrative areas such as Finance. SMEs within OIS include Application Development managers/leads, Requirements teams, Client Partners, and Operations leads. The Senior Architect role will primarily align with one or more Business Units while providing backup support to others.
Scope of Activities
· Provide strategic consultation to assigned line-of-business (LOB) customers for business and IT strategies, researching, internally marketing, and enabling the use of standard technologies based on customer requirements.
· Create IT strategies and guidelines by collaborating with subject matter experts across different IT teams.
· Provide architectural input and technical consultation services to implement strategies and guidelines in projects.
· Participate in business opportunity identification and business innovation portfolio development by conducting research, leveraging emerging technologies, and adhering to market trends.
· Participate in enterprise architecture development, including business architecture, information architecture, application portfolio, and technical architecture, and create models to drive informed business and IT decisions.
· Assess near-term needs using structured interview processes to establish business priorities; consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impacts on other business processes and system priorities.
· Conduct informal learning sessions for the organization on developed strategies and cutting-edge technologies.
· Collaborate with other IT functional areas to remain informed of project status and inform LOB customer management of progress; keep IT technology and service managers aware of key LOB customer issues, identifying and resolving potential problems and conflicts.
· Facilitate the development of cross-LOB enterprise solutions that combine knowledge of business processes and issues, general technological options, and process facilitation techniques.
· Collaborate with the enterprise program management office on reporting project status, issues, risks, and benefits.
Skills and Credentials
· Experience developing strategic technology plans and roadmaps, business capability models, and customer journey maps.
· Ability to present and communicate both business and technical concepts.
· Ability to lead and conduct emerging technology analysis initiatives.
· Experience leading efforts to create technology solutions and architectures impacting critical business areas.
· Strong leadership and negotiation skills with business and technical groups.
· Ability to establish and maintain a high level of customer trust and confidence.
· Strong analytical and conceptual skills, including the ability to create original concepts and theories for a variety of projects.
· Ability to think critically and solve problems.
· Demonstrated technology skills across multiple IT domains, such as application, security, and infrastructure.
· Strong consultative skills at a cross-functional level.
Skill Matrix:
· Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent extensive related project experience; master’s degree preferred – Required
· TOGAF Certification – Highly Desired
· 5–7 years of IT experience, including a minimum of 2 years of Enterprise Architecture experience and 2 years of Solution Architecture experience – Required (7 years)
· Technical experience leading AI implementations involving Generative AI, Robotic Process Automation (RPA), and Virtual Assistants – Required
· Experience providing Enterprise Architecture (EA) governance for cloud modernization efforts – Required
· Exposure to multiple, diverse technologies and processing environments – Required
· Solution Architecture experience using AWS, Google Cloud Platform, and/or Azure ecosystems for AI and RPA technologies such as UiPath – Required
· Enterprise Architecture experience using the ABACUS EA tool – Highly Desired