AS400 Synon Application support Engineer
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Job Details
Skills
- Application Support
- COBOL
- IBM RPG
- AS/400 Control Language
- IBM DB2
- Database
- SQL
- Query/400
- Software Maintenance
- Job Scheduling
- Batch Processing
- Aldon
- FTP
- Debugging
- Performance Tuning
- Legacy Systems
- Pharmacy
- Benefits Management
- Health Care
- Problem Management
- ServiceNow
- BMC Remedy
- Mainframe
- Cloud Computing
- Synon
- Data Link Layer
- Network Layer
- Production Support
- IBM iSeries
- Incident Management
- ROOT
- Interfaces
- Collaboration
- Quality Assurance
- DevOps
- Change Management
- Documentation
- Knowledge Base
- Continuous Improvement
Summary
Must Have Technical/Functional Skills
Strong hands-on experience in:
o COBOL, RPG (RPG III / RPG IV), CLLE
o DB2/400 (DB2400)
o SQL Programming
o SYNON / CA 2E
o Query/400
Deep knowledge of AS400 (IBM iSeries) architecture and environment
Experience in application maintenance and production support
Strong understanding of:
o Job scheduling, batch processing, job queues
o Spool files, debugging, system logs.
Experience with Change Management tools (preferred: ALDON)
Good knowledge of FTP processes and protocols for file transfer
Strong debugging and performance tuning capabilities in legacy systems
Preferred Skills
o Experience working in RxClaim / PBM (Pharmacy Benefit Management) domain.
o Familiarity with healthcare systems and claims processing
o Exposure to incident/problem management tools (ServiceNow, Remedy, etc.)
o Knowledge of modernization approaches (Mainframe/AS400 to Cloud) is a plus.
Roles & Responsibilities
AS400 Synon with Production Support experience
Provide L2/L3 production support for AS400-based applications.
Perform incident analysis, root cause identification, and resolution.
Work on bug fixes, minor enhancements, and code deployments
Monitor batch jobs, interfaces, and system performance.
Support data corrections and production issue troubleshooting.
Collaborate with cross-functional teams (business, QA, DevOps)
Ensure adherence to change management and release processes.
Handle on-call support and critical production issues
Maintain documentation, knowledge base, and support runbooks.
Participate in continuous improvement and system stability initiatives
- Dice Id: 91018020
- Position Id: PDT - 11392-12527-1782228471
- Posted 2 hours ago
Company Info
About Purple Drive Technologies LLC
Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full-service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career-defining opportunities.
We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.
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