ITSM Lead Architect/Sr. Consultant
Infodyne Solutions
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Job Details
Skills
- ITIL
- ITSM
- CMDB
Summary
Job Details:
Position: ITSM Lead Architect/Sr. Consultant Location: Dallas, TX/ Remote Type: Contract/Full Time
Job Overview:
Required Qualifications:
Provides technical leadership for implementation and roadmap for all ITSM modules
Expert in ITIL processes that underpin the modules
Experience in conducting technical "art of the possible" workshops with customers to define requirements based on out-of-box S
Ability to lead a technical design workshop
Ability to mentor more junior developers
Excellent customer facing skills
Hands on technical skills, willing and able to write code, business rules, ACL's, scripts, script includes, workflows, and configuration of all ITSM modules:
Incident Management
Knowledge Management
CMDB
Change Management
Problem Management
Service Request/ Catalog
- Dice Id: 91092600
- Position Id: 9012476
- Posted 19 hours ago
Company Info
About Infodyne Solutions
InfoDyne has ventured into niche market segments including high competition areas, proving its capability with consistency. To that end, we offer high quality IT services to our clients - a true value for money. Our solution gives us the ability to work with our clients efficiently.
Infodyne Solutions delivers top-level talent with the industry acumen and certifications to produce immediate and measurable results. Our analysts and engineers have deep, real-world experience across disciplines, making them adept at winning trust and fostering a rapport among your internal staff. As a result, our Business Analytics Solutions bridge gaps between IT professionals and business stakeholders.
We help you to identify the most appropriate technologies for your needs. We have extensive hands-on experience with Cognos, Tableau, Spotfire and other Business Analytics tools.
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