Coforge
Coforge

Deskside Technician

Charlotte, NC, US • Posted 5 days ago • Updated 5 days ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Customer Service
  • Information Technology
  • Microsoft Office
  • Microsoft Windows 7
  • Technical Support
  • Microsoft Operating Systems

Summary

Role: Deskside Support Technician

Location: Charlotte, North Carolina

Mode of Hire: Full Time

 

Coforge is hiring for Deskside Support Technician role with below skillset

  • Associates Degree or bachelor’s degree in Information Technology or equivalent work experience
  • 2+ years prior deskside support experience
  • Experience should be hands on support as opposed to phone support
  • Experience with Desktop Break/Fix
  • Experience with MS Windows 7-11
  • Experience with MAC OS
  • Experience with office technology (MS Office 365, Web-based Applications, One Drive).
  • Install, move, add, changes (IMAC), build, configuration, and software support
  • Experience in large corporate technical support environment
  • Experience with ticketing tools – ServiceNow
  • Experience providing excellent Customer Service and face to face hardware support to customers
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX1d9f8f
  • Position Id: 9028877
  • Posted 5 days ago

Company Info

About Coforge

Coforge is a global digital services and solutions provider, that enables its clients to transform at the intersect of domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct perspective. Coforge leads with its product engineering approach and leverages Cloud, Data, Integration and Automation technologies to transform client businesses into intelligent, high growth enterprises. Coforge’s proprietary platforms power critical business processes across its core verticals. The firm has a presence in 21 countries with 25 delivery centers across nine countries.

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Chandra Arpan

Chandra Arpan

Coforge Recruiter @ Coforge
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