AI Engineer - Chat Bot/PLM

Sunnyvale, CA, US • Posted 13 hours ago • Updated 13 hours ago
Contract W2
Contract Corp To Corp
6 Months
Travel Required
On-site
$50 - $60/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • API
  • Artificial Intelligence
  • Product Lifecycle Management
  • Incident Management
  • Workflow
  • Python
  • Regulatory Compliance
  • LLM
  • RAG

Summary

Note : Need Locals to CA

Key Responsibilities

  • Design, develop, and deploy AI-powered support assistants (web/chat-based) to streamline Hypercare and production support activities.
  • Build intelligent agentic workflows capable of retrieving, analyzing, and synthesizing information from multiple enterprise data sources, including:
    • Historical incident and support tickets
    • Knowledge repositories and technical documentation
    • PLM systems such as Teamcenter
  • Develop and optimize RAG-based and multi-source retrieval architectures to provide accurate, context-aware responses.
  • Create scalable backend services and APIs using Python and FastAPI while leveraging approved AI frameworks and tools.
  • Integrate enterprise systems, APIs, logs, and support platforms to enable seamless information access.
  • Ensure compliance with organizational security, governance, and AI platform standards.
  • Collaborate closely with Hypercare, PLM, and support teams to continuously enhance solution effectiveness and response quality.

Required Qualifications

  • Strong hands-on experience in Python backend development, preferably using FastAPI.
  • Proven experience designing and implementing LLM-powered applications, including:
    • Retrieval-Augmented Generation (RAG)
    • Agentic AI workflows
    • Knowledge assistants and conversational AI systems
  • Experience integrating data from multiple enterprise sources such as ticketing systems, APIs, databases, and logs.
  • Solid understanding of support operations, incident management, troubleshooting workflows, and knowledge management practices.
  • Strong foundation in API development, microservices architecture, and distributed systems.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9007644
  • Posted 13 hours ago
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