Senior Oracle Customer Data Management - Oracle CX Consultant

Need: Senior Oracle Customer Master Data Management - Sales Cloud Business Analyst

Location: Atlanta, GA

Job Description Business Analysts

• Collaborating with business partners to understand and anticipate their needs and translate them into IT requirements; Incorporate requests into product roadmap; Support and align efforts to meet business needs and company strategy.
• Understand and negotiate needs and expectations of cross functional stakeholders; Groom, manage the product backlog and prioritize them based on the changing requirements.
• Knowledge of Customer Master Data Management domain.
• Convert business requirements into IT requirements.
• Develop user stories and define acceptance criteria, must be well versed with JIRA; Develop and execute test plans.
• Overseeing all stages of requirement implementation including design and development phase.

• Identify, create, and facilitate business and system process analysis and design; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination.
• Provide program level analysis - producing required analysis documentation (requirements/use cases/stories, sequence diagrams, business/system process diagrams, future state proposals, UAT Plans);
• Collaborate closely with developers to implement the requirements,

Skills and Experience -

• Exposure/Experience of Oracle Sales Cloud, Oracle CX, Oracle Customer Master, Oracle Order to Cash, Oracle AR
• Data analysis Proficiency with PL/SQL, Microsoft Excel
• Proficiency in requirement gathering, process modeling, and documentation.
• Ability to collaborate with cross functional teams across the globe and lead by influence.
• Experience in working on large scale programs as well as handling day to day operational requests from business.
• Strong analytical, problem-solving, and critical thinking skills; Excellent attention to details
• Team spirit and excellent verbal, written and interpersonal communication skills.
• Good knowledge of Agile principles and process; CSPO (Certified Scrum Product Owner) is a plus.
• Well versed with JIRA