Microsoft Dynamics 365 Finance & CRM Consultant
Empresent Global, LLC
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Job Details
Skills
- Dynamics 365 CRM
- Dynamics 365 Finance
Summary
- Lead and participate in end-to-end Microsoft Dynamics 365 Finance and/or CRM implementations.
- Gather business requirements and translate them into scalable Dynamics 365 solutions.
- Design, configure, customize, and deploy Dynamics 365 applications.
- Collaborate with business users, functional teams, and technical stakeholders throughout the project lifecycle.
- Support data migration, integration, testing, training, and production deployment activities.
- Implement and support Greenfield Dynamics 365 projects from discovery through go-live.
- Design and implement voice/telephony integration solutions with Dynamics 365.
- Troubleshoot and resolve functional and technical issues during implementation and post-go-live support.
- Prepare solution documentation, process flows, and deployment artifacts.
- Provide recommendations on best practices, governance, and system optimization.
- 12+ years of experience with Microsoft Dynamics 365 solutions.
- Proven experience delivering end-to-end Dynamics 365 Finance implementations and/or Dynamics 365 CRM implementations.
- Strong experience in Greenfield implementation projects.
- Hands-on experience with requirements gathering, solution design, system configuration, testing, deployment, and post-production support.
- Experience integrating Dynamics 365 with third-party applications and enterprise systems.
- Strong communication and stakeholder management skills.
- Ability to work independently and drive project deliverables.
- Experience with voice call/telephony integration platforms integrated with Dynamics 365.
- Knowledge of CTI (Computer Telephony Integration) solutions.
- Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
- Familiarity with Azure Integration Services and Microsoft ecosystem technologies.
- Microsoft Dynamics 365 certifications preferred.
- Prior experience working with U.S.-based clients and distributed project teams.
- Dynamics 365 CRM
- Sales
- Customer Service
- Marketing
- Customer Insights
- Power Platform Integration
- Dynamics 365 Finance
- General Ledger
- Accounts Payable/Receivable
- Procurement & Sourcing
- Budgeting & Financial Reporting
- Fixed Assets
- Voice/Telephony Integration
- CTI Integrations
- Call Center Solutions
- Omnichannel for Customer Service
- Integration with telephony platforms such as Genesys, Five9, Twilio, Amazon Connect, Cisco Contact Center, or similar solutions
- Dice Id: 91172418
- Position Id: 8998123
- Posted 2 days ago
Company Info
About Empresent Global, LLC
At Empresent Global, we take pride in being a premier Total Manpower Solutions Company, operating under the Indian Companies Act 1956. Our journey is a testament to our commitment to excellence. Nestled in the bustling heart of Mumbai, our computerized, state-of-the-art office serves as the nerve center of our operations. At Empresent Global, we transcend borders to redefine the paradigm of overseas manpower recruitment.
Navigating Vast Avenues, Connecting Talents
Distinguished as a leading global manpower recruitment service provider, Empresent Global specializes in sourcing talent across Information Technology, IT enabled services, Civil/Mechanical Construction, Oil & Gas, Petrochemical, Hospitality, Medical, Paramedical, Facility Management, BMS, and Allied Industries. Our global footprint spans United states, key GCC countries, including Qatar, Bahrain, Saudi Arabia, and the UAE, reaffirming our commitment to connect talents with opportunities on an international scale.
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