Onsite Desktop Support

Boston, MA, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
6 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Citrix
  • Active Directory
  • Microsoft Office
  • IT Operations
  • Computer Hardware
  • Issue Tracking
  • Hardware Installation

Summary

Job Description:

Provide on-site and remote IT support for clinical staff, providers, and practice managers, ensuring smooth day-to-day technology operations and acting as the primary IT contact for users.

Key Responsibilities:

  • Deliver IT support using the ServiceNow ticketing system, including visits to clinical locations when needed.
  • Set up and support new employees, including hardware installation, software configuration, and user assistance.
  • Troubleshoot and resolve hardware, software, operating system, network, and application issues.
  • Handle escalated IT incidents from clinical sites and ensure timely resolution.

Required Skills & Experience:

  • Strong troubleshooting and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Experience with Microsoft Windows OS, Microsoft Office, HP hardware, and related technologies.
  • Knowledge of Active Directory, Exchange, VPN, Citrix, imaging, and data migration.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9046340
  • Posted 2 hours ago
Contact the job poster
SK

Shiva Kumar Mudigonda

Recruiter @ Talent Groups
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